Randall's Island Kid friendly Holidays

One of the highlights of our stay was being able to walk around at night people watching and the lights at Times Square. Our hotel location made this possible.

We never got breakfast because the line was so long — we waited over an hour and had to leave. Very disappointed

Room was very clean. Great location. Staff were all very pleasant. Glad we came here.

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..

No frills hotel. May or may not come back. Pros: Might be the only decent hotel in the area. High tech and very modern boutique hotel. Conveniently located between little Italy and Chinatown. Subway is a few blocks away. Food is plentiful with many different cuisine options. And some restaurants give a discount with the NobleDEN hotel key card. Hand held shower head that rotates for a massage. Good fan in the toilet room. Cons: Housekeeping is every 2 days. Looks like they sweep the floors because not everything was cleaned. And glass cups used will not be cleaned. 2 bath towels and 2 hand towels, but no face towels. You only get toiletry amenities when you arrive, which includes travel toothbrushes and toothpaste, 2 make up wipes, 1 comb, cotton ear swabs, and 2 sanitary bags. Mini fridge barely stays cold. And it’s empty from the start so no mini bar items. You don’t get extra bottles of water. You only get 2 the first day. You have to get hot or cold water from a dispenser downstairs with paper cups. Coffee and bigelow tea is offered for all guests. Soda is $2. TV is spotty where the program cuts off while watching. The shower doesn’t have privacy. It might be frosted glass but you have to get out of the shower without privacy. Even if you grab a towel, you can’t change your clothes in the shower with wet floors. So you better be intimate with the person you’re rooming with or it could get uncomfortable. Best is to get another room.

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..