Occidental Yucatan Peninsula hotels

"Very nice staff"

"Muchas gracias to all Senor and Senoria especially David in building 20 - he was excellent !! 🙏👍❤️"

"Great stay, staff are helpful, friendly and there to ensure you just have a good time! They kept the resort clean and my room was always up to par. The restaurants were very good and I enjoyed the entertainment. Only down side is they are under construction so areas were closed. The Buffett food is bland and needs seasoning. And lastly there are no clocks in the room so there is no way to know the time at a glance or ways to set an alarm outside the phone or having a morning wake up call. Outside of those small things everything else is amazing "

" Our stay at this hotel was wonderful! The property is beautiful, very clean, and well-maintained. The staff were always kind, polite, and helpful. I’d like to give special recognition to Roberto, who works at the poolside restaurant — he was incredibly friendly, attentive, and always greeted us with a big smile. Also, Guadalupe, who makes the omelets at breakfast, was very pleasant and welcoming every morning. The overall service and quality of the hotel are excellent. The only downside was the issue with the restaurant reservation app — it didn’t work during our stay, and we were only able to secure one dinner reservation with the help of the manager (thanks to Roberto’s support). Also, our room wasn’t cleaned for one night, which was a bit disappointing. Despite these minor issues, we truly enjoyed our stay. The hotel has great potential, and I believe the service will continue to improve. I would definitely come back! "

"Everything was excellent "

"Good food. Friendly staff. Pool and good service. This is our second time coming to this resort. Definitely coming back! 100% recommended."

"Hermoso lugar y excelente servicio! Mi hotel favorito para Cancún "

"AMAZING"

"Everything was excellent! The staff were very friendly and welcoming! Silent Disco Night was 10/10. Highly recommended The Grill restaurant."