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"The staff wasn’t able to find our reservation and had to wait for the manager to come which took forever. The picture of the room as advertised on their website has a balcony but it actually doesn’t. "

"Beautiful historical building in the center of town. Lovely, welcoming lobby with a wine bar, gorgeous room flooding with natural light, close to all of the restaurants and shops downtown. A 10-min walk to Luther Burbank Gardens. Staff is super friendly—everyone! A nice little continental breakfast too. "

"Very spacious and clean rooms with great golf club view."

"It was great!"

"I like having a water kettle and toaster oven in the room. "

"No additional comment. Property was very well kept, clean and inviting. "

"Near graton resort casino"

"Very pet friendly and loved the little care package for my dog and knowing the expectations for pets. Lots of things in the area that are pet friendly"

"I really wanted to love my stay here but I was disappointed. First I arrived from a long drive to the computer system being down. So the line was backed up to check in. They did give me a $50 voucher so that was nice. I paid for a king room at the Reserve which ended up being in the building across the street from the main entrance. Check-in gave me a map telling me the specific numbered points to go to get to my room. But when I drove back there to park and walked to that specific location, the numbered points on the site map were different than the ones on the paper map she gave me. So it was very confusing. I had to get help from an elevator service guy. The rooms are in a U-Shape and mine was on the polar opposite end of the building that happened to be right next to an outdoor speaker to the rooftop terrace that I had the pleasure of hearing all night until it turned off at 11 PM. Fun for entertaining guests outside, but not for those trying to sleep. I tried making reservations to the spa and Ember steakhouse. Entirely booked. So make sure to reserve in advance. I was forced to order room service which cost me $150 for steak, potatoes and water. And to top it off, the bathroom sink was fully clogged. For $500 a night, do better Meritage. "