Hotel Spa di Pennsylvania Barat

"Stepping into a time capsule! This place DESPERATELY needs attention!!! Peeling paint, locks and windows don’t work, dust and dirt everywhere! There was even dog hair on my bedding when I arrived… I’m allergic to animal dander. Even the jacuzzi tub in the room had left residue on the tip of the bubbles when filled. Shower had hair in it still. The windowsill on the bay window was FULL OF DEAD BUGS! The dirt and dust on the outside of the banister made me question if housekeeping even cleaned...

"Property was clean. No one was at the desk when we arrived, but in all fairness it is a ski resort, and ski season had ended. The room was very clean. And the housekeeping gentleman was quite kind and attentive. We enjoyed our Easter stay."

"Amazing service Amazing facility"

"The hotel is under renovations so the pool is down and the rooms are not as what you book, we had a junior suite with a bay view and it actually viewed the parking lot "

"What a fantastic experience- staff were exceptional, friendly, and supportive. The inn is located in a quiet neighborhood with a short walk away from some nice shops and restaurants. The breakfast was outstanding as well. Highly recommended!"

"Condo was great, cozy bug enough. Shuttle was the way to go down to the ski slopes. Would stay again."

"This was sent via an email to mgr, who did not reply: We booked through Expedia for one night — the sole purpose was to see Joe Bonamassa at 8pm with dinner at 6. Timing mattered. We arrived at 3:15pm, understanding check-in was at 4. We waited in the lobby with several other guests. My wife got a pedicure at the spa while I waited and watched every other guest get called to their room — including some who arrived after us. At 4:45 I approached the desk and was told my room wasn't ready. No...