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"The hotel was great"

"The Rialto is a wonderful hotel, I found it to be be very clean and beds comfortable. The front end staff was very helpful and friendly. I would definitely come back to the Rialto."

"I would like to have known that the elevator was out of order so I could have gotten another room with no stairs or change hotels with no charge as my mom has an extremely hard time with stairs. The sink didnt have a tea towel, the pool was very cold not heated as usual, the kitchen cabinet was in need of having a screw tightened and the handle in the bath tub was loose. Sorry I have to give a slightly bad review."

"Room was clean, bed comfortable, microwave and fridge plus coffee maker provided. Although near the Pat Bay Highway we had three quiet nights. Will definitely stay there again. White Spot Restaurant on site for meals."

"Room and appliances were very clean with a decent view of mountains in the distance (preferred view room). Elevator and parking are secure which was very reassuring. Just far enough away from main downtown so it is not noisy or crowded, but everything is still within a 20-minute walk radius - the harbour, attractions, movie theaters, restaurants, grocery, etc. Easy 10/10 recommendation."

"Shower was unique with lovely scene. The fellow who cleaned our sink trap out was just great. He is also the one who installed the shower. Bathroom door was very creaky and noisy. Breakfast was fine, especially the attention to detail and cleanliness which was very appreciated. The garden area could be rejuvenated and cleaned up a bit. Bed and bedding were good - every thing else was ok."

"Great place. Very clean. Excellent customer service."

"Good location. Basic but good value for the money."

"The view from our room facing the harbour was amazing. Our flight got in very early, the hotel checked us in earlier without any issues. Pool and hot tub are good size . Great location very close to everything. Over all great first visit to Victoria. Would highly recommend. 😊"