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Novotel Venezia Mestre Castellana

4.0 star property
Families find their perfect escape at this business district hotel with seasonal pools, a playground, and relaxation spaces for all ages.

Choose dates to view prices

Novotel Venezia Mestre Castellana blends business district convenience with family-friendly comfort. Guests relax by the seasonal outdoor pool with drinks from the poolside bar, while kids enjoy their own pool and playground. The on-site mall adds extra convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM399
RM467 total
includes taxes & fees
2 Jun - 3 Jun

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About this property

Novotel Venezia Mestre Castellana

  • Upscale family-friendly hotel near Porto Marghera
  • You can look forward to a poolside bar, a shopping centre on-site and a garden at Novotel Venezia Mestre Castellana. The on-site Italian cuisine bistro, PEOPLE BISTRO', offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • An electric car charging station, express check-out and coffee/tea in reception
    • Tour/ticket information, an off-lead area and a table football
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 215 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs, baby baths and children's books
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • Wardrobes/cupboards, art supplies and free infant beds

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 September to 23 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Uncovered self-parking fee: EUR 10 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1C6L4Z7DB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 27 May to 17 September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Novotel Venezia Mestre Castellana have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from September 14 until May 23.

How much does it cost to stay at Novotel Venezia Mestre Castellana?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Venezia Mestre Castellana on 2 Jun 2026 start from RM399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Venezia Mestre Castellana pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Venezia Mestre Castellana?

Self-parking is available for EUR 10 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Novotel Venezia Mestre Castellana?

Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Venezia Mestre Castellana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Venezia Mestre Castellana located?

This family-friendly Mestre hotel is located in the business district, within 1 mi (2 km) of Porte di Mestre Shopping Center, Ferretto Square and Villa Salus Hospital. San Giuliano Park and Ospedale dell'Angelo are also within 3 miles (5 km). Mestre Centro B1 is 21 minutes by foot and Venice Carpenedo Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ridham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel with great facilities. Very nice bfast. Definitely recommended.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

PINKI

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room - very spacious and was super comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, good breakfast
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool,
Stayed 4 nights in Aug 2025
Verified

8/10 Good

amber

Liked: Staff & service, amenities, property conditions & facilities
The breakfast was phenomenal! Staff was very friendly and accommodating.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, loved the stay. Easy access to Venice city through public transport!!!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Gaby

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was pretty good.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jorge Bello

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good rate with breakfast included, rooms do need to be renovated
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Amana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, near Center
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JEAN JOSE

Liked: Amenities
Clean and very responsive staff
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly as it seems very comfortable
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Abdelkhalak

Liked: Staff & service
Disliked: Cleanliness
Staff is great ,the room was super dusty.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit.

Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Binod

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Staff & service
Close to public transportation. Clean and updated.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ashikhusein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel exceeded all expectations with its excellent location, just a stone's throw away from major attractions. The service was top-notch, with staff going above and beyond to ensure a comfortable stay. The food was delicious, offering a variety of options to cater to all tastes. And to top it off, the value for money was exceptional, making Novotel a standout choice for any traveler looking for a memorable experience.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely couple of days here with our 5 year old who loved the pool! Very close to Lidl. Make sure you buy your Venice day pass tickets from reception before you head out.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Clean and easy to work
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Review for our stay

Hotel was clean and late check in went all good. Only issue was we stayed 4 of us in total in room (2 adult and 2 children) but only provided 2 bed. One bed wasn't comfortable at all and the blanket in one bed was for single person.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Yoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. We were a family so our one-year-old daughter was able to stay comfortably in the bathtub. The kids area on the first floor was well-equipped and the pool was great to use. The supermarket was a five-minute walk away and was very cheap, which was exciting. The steakhouse next door served delicious steaks at reasonable prices.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent with a great choice of food ror breakfast. The pancakes were very popular. There is not much to do near the hotel, however, there is a Lidl within about 4 minutes walking distance and within 10 minutes there is a bus stop to catch the bus to Venice (the number 2) and the number 13 take takes you to a large shopping mall. Mestre town also has a variety of restaraunts and there is a tram that takes you into the centre.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We was a great hotel stay. Hotel looked clean and modern. The air-conditioning worked. They had rentable umbrellas. The restaurant and drinks were wonderful at normal prices. The breakfast was great. They had fruit, bread assortment, sweet assortment, eggs, bacon sausage and great coffee. The staff was very accommodating to our needs and requests. They were also very pleasant. Highly recomend this hotel at this location. I would love to return.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful . Cleaners was great and we always had fresh towels . Because it was so hot the cleaners dropped water and fizzy drinks through out the day . Breakfast was excellent and kids ate free . Parking was so easy and 10min bus ride into the Venice itself was so easy and we was really worried about this . Excellent hotel and good location for those wanting to drop into Venice . There is also a good water park 20mins drive away which the kids loved .
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A basic modern hotel with all the facilities you would expect. Let down by cost cutting such as small, disposable paper cups in the room instead of glasses, and mugs for tea etc. the infrastructure in the rooms is looking tired and worn, albeit serviceable. The food was good - apart from the dried out focaccia (avoid) - and the breakfast staff were lovely
Stayed 7 nights in Sep 2024