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"The hotel is pretty outdated and everything closes early. Very far from the strip so dinner options are very limited. I suggest you spend the extra money and stay somewhere closer, so many hotels are kid friendly now and I was under the impression this was the only “kid friendly” hotel. "

"Couldn't find a sit down and eat breakfast"

"Some room are Outdated Beautiful garden"

"Price is good, hotel is tired."

"The property was good, but the suite lacked some details that could’ve made the stay easier (I.e. swimsuit drying lines, robe hooks in bathrooms). The rooms were minimally stocked but housekeeping brought the requested items quickly. Waterpark was great for the family, kids enjoyed the pool and slides. We only ate onsite at the waterpark restaurant, was decent and drinks were strong!"

"It was a great experience "

"I recently stayed at the Hilton New York Downtown and unfortunately had a very disappointing experience that I feel compelled to share. One of the most concerning issues during our stay was the lack of hot water. After a long day in cold New York weather, my elderly parents and I returned to our room expecting basic comfort, only to find that there was no hot water available. This forced us to shower in cold water, which was extremely uncomfortable and unacceptable—especially given that my mother has asthma. Situations like this can directly impact health and well-being, and I was quite dissatisfied that such a fundamental amenity was not available when needed. Additionally, we experienced a very alarming and frightening situation late at night. Around 2:00 AM, a group of 4–5 intoxicated men came to our door and attempted to open it. They remained outside our room for approximately 30–40 minutes, creating a highly distressing and unsafe environment for us. As guests, we expect a basic level of security and peace of mind, but this incident made us feel vulnerable and deeply unsettled. Overall, this stay did not meet expectations in terms of both comfort and safety. I hope the hotel takes these concerns seriously and improves their service and security measures to ensure that future guests do not have to go through a similar experience."

"Overall a great experience. The hotel was perfect for a girls trip."

"The hotel as crowded. Could not even use the elevators without waiting in line for 30 minutes. Rude staff that enforced crazy rules like not being able to take to elevator to the ground floor. They had someone actually stopping guests in a rude and obnoxious manner. The pools were CROWDED to an unhealthy degree and the water was ….well you can imagine. "