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The Waves Tulum

Property class: 4

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Take advantage of an airport shuttle, designer shops on-site and a garden at The Waves Tulum. Treat yourself to a deep-tissue massage, hydrotherapy or a body wrap at the on-site spa. In addition to a gym and a steam room, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Penthouse Studio Rooftop Pool

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Penthouse Studio Rooftop Pool

9.6 out of 10
Exceptional
(8 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio With Large Balcony

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Studio With Large Balcony

7.8 out of 10
Good
(6 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio With Private Plunge Pool

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Studio With Private Plunge Pool

9.8 out of 10
Exceptional
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Penthouse Apartment With Rooftop Pool

8.6 out of 10
Excellent
(4 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • 143 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Studio Private Plunge Pool

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Signature Studio Private Plunge Pool

8.0 out of 10
Very good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Studio With Balcony

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Signature Studio With Balcony

9.4 out of 10
Exceptional
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Located near a boardwalk, The Waves Tulum is in Zama, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    3 min drive - 2.1 km
  • Dos Aguas Park
    11 min walk - 1.0 km
  • Hospital de Tulum
    13 min walk - 1.1 km
  • Holistika Art Walk
    3 min drive - 1.8 km
  • Hunab Lifestyle Center
    3 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO)
    42 min drive

Restaurants

  • Delicia
    7 min walk
  • La Baguette
    11 min walk
  • El Aguajito Marisqueria
    11 min walk
  • Wang Tulum
    10 min walk
  • Raum Gallery
    10 min walk

About this property

The Waves Tulum

  • Upscale hotel remodelled in 2022 and located near Tulum Mayan Ruins
  • You can look forward to an airport shuttle, designer shops on-site and a garden at The Waves Tulum. Indulge in a deep-tissue massage, hydrotherapy and a body wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a gym and a steam room.
  • You'll also find perks such as:
    • 4 outdoor pools and a children's pool, along with sunloungers
    • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A front desk safe, tour/ticket information and concierge services
    • A lift, massage treatment rooms and a porter/bellboy
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 98 rooms boast comforts such as wet bars and air conditioning, in addition to thoughtful touches such as free WiFi and printers. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Showers, hairdryers and shampoo
    • 42-inch Smart TVs with streaming services and digital channels
    • Balconies or patios, wardrobes/cupboards and reusable coffee/tea filters

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Restaurant dining guides
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 17 for adults and from USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Waves Tulum have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Waves Tulum pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Waves Tulum?

Limited spots are available.

What time is check-in at The Waves Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Waves Tulum?

Checkout is at noon.

Does The Waves Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Waves Tulum located?

Located in Zama, this spa hotel is 0.6 mi (1 km) from Dos Aguas Park and 2.9 mi (4.7 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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