Lihat semua hartanah
Hotel pangsapuri

The Waves Tulum

Hartanah 4.0 bintang
Hotel terdapat 4 kolam renang terbuka, berhampiran Taman Negara Tulum

Pilih tarikh untuk melihat harga

Galeri foto untuk The Waves Tulum

Kolam renang senaman/latihan
Tempat makan luar
Signature Studio Private Plunge Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas
Kawasan hartanah
Deluxe Studio With Large Balcony | Dapur peribadi | Dapur, pembakar roti, pengisar

Ulasan

8.2 daripada 10
Sangat baik

Kemudahan popular

  • Spa
  • Sarapan tersedia
  • Gim
  • Tab Panas
  • Mesra haiwan kesayangan
  • Kolam

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Lihat semua foto untuk Deluxe Studio With Large Balcony

Deluxe Studio With Large Balcony | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Deluxe Studio With Large Balcony

7.8 daripada 10
Baik
(6 ulasan)

Sorotan

Balkoni atau laman dalam
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
Duvet bulu kapas
  • 62 meter persegi
  • Boleh menampung 4
  • 2 Katil Bujang (Single) dan 1 Katil Sofa Bujang XL

Lihat semua foto untuk Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Deluxe Penthouse Studio Rooftop Pool

9.6 daripada 10
Luar Biasa
(8 ulasan)

Sorotan

Balkoni atau laman dalam
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
Duvet bulu kapas
  • 81 meter persegi
  • Boleh menampung 3
  • 1 Katil Ratu (Queen) ATAU 1 Katil Sofa Bujang XL

Lihat semua foto untuk Deluxe Penthouse Apartment With Rooftop Pool

Deluxe Penthouse Apartment With Rooftop Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Deluxe Penthouse Apartment With Rooftop Pool

8.6 daripada 10
Cemerlang
(4 ulasan)

Sorotan

Balkoni atau laman dalam
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
Duvet bulu kapas
  • 121 meter persegi
  • Boleh menampung 6
  • 2 Katil Raja (King) dan 1 Katil Sofa Bujang XL

Lihat semua foto untuk Deluxe Studio With Private Plunge Pool

Deluxe Studio With Private Plunge Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Deluxe Studio With Private Plunge Pool

9.8 daripada 10
Luar Biasa
(12 ulasan)

Sorotan

Balkoni atau laman dalam
Kolam tunjam persendirian
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
  • 50 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King) ATAU 1 Katil Sofa Bujang XL

Lihat semua foto untuk Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 daripada 10
Luar Biasa
(1 ulasan)

Sorotan

Balkoni atau laman dalam
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
Duvet bulu kapas
  • 143 meter persegi
  • Boleh menampung 6
  • 1 Katil Raja (King), 1 Katil Ratu (Queen) dan 1 Katil Sofa Bujang XL

Lihat semua foto untuk Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Signature Studio Private Plunge Pool

8.0 daripada 10
Sangat baik
(14 ulasan)

Sorotan

Balkoni atau laman dalam
Kolam tunjam persendirian
Penyaman udara
Dapur kecil
Peti sejuk mini
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
  • 37 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Signature Studio With Balcony

Signature Studio With Balcony | 1 bilik tidur, peralatan tempat tidur hipoalergenik, gebar bulu kapas

Signature Studio With Balcony

9.4 daripada 10
Luar Biasa
(19 ulasan)

Sorotan

Balkoni atau laman dalam
Penyaman udara
Dapur kecil
Peti sejuk mini
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
Duvet bulu kapas
  • 31 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Deluxe One Bedroom Apartment Private plunge Pool

Deluxe One Bedroom Apartment Private plunge Pool | Ruang tamu | 42 inci sebuah televisyen pintar dengan digital, TV

Deluxe One Bedroom Apartment Private plunge Pool

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Balkoni atau laman dalam
Kolam tunjam persendirian
Penyaman udara
Dapur
Peti sejuk/penyejuk beku saiz penuh
TV Pintar
Peratalan tempat tidur hipo-alergenik
Diubah suai pada 2022
  • 72 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang XL

Anda juga mungkin menyukai

Iklan
10 kolam renang terbuka

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Zama
  • Kolam
  • Termasuk sarapan
  • Merangkumi semua
  • Spa
8.6 daripada 10, Terbaik, 403 ulasan
Harga ialah RM1,685
RM1,685 jumlah
termasuk cukai & fi
27 Jul - 28 Jul
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Peta
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

Tempat berdekatan

  • Taman Negara Tulum - 3 min memandu - 2.1 km
  • Pantai Awam Las Palmas - 8 min memandu - 5.7 km
  • Pantai Tulum - 8 min memandu - 7.0 km
  • Runtuhan Tulum Mayan - 9 min memandu - 6.3 km
  • Playa Paraiso - 9 min memandu - 6.4 km

Bergerak

  • Lapangan Terbang Antarabangsa Tulum (TQO) - 42 minit memandu

Restoran

  • ‪Sukhothai - ‬12 min berjalan kaki
  • ‪La Consentida - ‬11 min berjalan kaki
  • ‪Taqueria el Sabor Mexicano - ‬12 min berjalan kaki
  • ‪The OG´s Tulum - ‬9 min berjalan kaki
  • ‪Tomazen - ‬11 min berjalan kaki

Tentang hartanah ini

The Waves Tulum

Hotel mewah dipulihkan pada 2022 dan terletak berdekatan Runtuhan Tulum Mayan
Anda boleh menantikan pengangkutan ulang-alik lapangan terbang, kedai barang berjenama di tapak hartanah dan taman di The Waves Tulum. Nikmatilah urut Swedish, lulur badan dan Balut nyahtoksin di tapak spa. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan gimnasium dan bilik wap.
Anda juga akan mendapati manfaat seperti:
  • 4 kolam renang terbuka dan kolam kanak-kanak dengan kerusi lepak pantai
  • Sarapan penuh (surcaj), sewa basikal dan pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj)
  • Perkhidmatan rencam, bantuan pelancongan/tiket dan porter/tukang angkut
  • Meja/kaunter hadapan 24 jam, lif dan Bilik rawatan urut
  • Ulasan tetamu amat memuji tentang sarapan dan kakitangan yang mesra
Ciri-ciri bilik
Kesemua 98 bilik memiliki keselesaan seperti Bar kecil dan penyaman udara, di samping manfaat seperti Wi-fi percuma dan pencetak. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lain-lain kesenangan di semua bilik termasuk:
  • Peralatan tempat tidur hipoalergenik dan gebar bulu kapas
  • Pancuran mandi, pengering rambut dan syampu
  • 42-inci TV Pintar dengan perkhidmatan penstriman dan saluran digital
  • Balkoni atau laman dalam, almari pakaian dan penapis kopi/teh kitar semula

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Hartanah serupa

2 restoran, sarapan dihidangkan

Aloft Tulum

  • Kolam
  • Spa
  • Mesra haiwan kesayangan
  • Wi-fi percuma
9.0 daripada 10, Hebat, 435 ulasan
Harga ialah RM246
RM437 jumlah
termasuk cukai & fi
13 Jul - 14 Jul
Aloft Tulum

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang (surcaj)
  • Tempat letak kenderaan terhad di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda dan tempat letak van tersedia
  • Pilihan tempat letak kenderaan di tapak hartanah termasuk garaj

Makanan dan minuman

  • Setiap hari sarapan penuh tersedia 8:00 hingga 11:00 dengan bayaran: USD 17 untuk orang dewasa dan USD 7 untuk kanak-kanak

Aktiviti menarik

  • 2 tab panas
  • 4 kolam renang terbuka
  • Bilik wap
  • Gimnasium
  • Kedai barangan berjenama
  • Kolam kanak-kanak
  • Sauna
  • Sewaan basikal
  • Spa perkhidmatan penuh

Mesra keluarga

  • 4 kolam renang terbuka
  • Kolam kanak-kanak
  • Mainan kolam

Kemudahan

  • Buku panduan
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan rencam
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan
  • Porter/tukang angkut

Kawasan luar

  • Kerusi lepak tepi kolam
  • Taman

Spa perkhidmatan penuh

  • 3 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Balut nyahtoksin
  • Bilik rawatan pasangan
  • Hidroterapi
  • Kawasan rawatan terbuka
  • Lulur badan
  • Mandian Turki
  • Perkhidmatan urut dalam bilik
  • Rawatan muka
  • Refleksologi
  • Urutan pranatal
  • Urutan sukan
  • Urutan Sweden
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Gimnasium mudah diakses kerusi roda
  • Laluan bebas tangga ke pintu masuk
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lif
  • Meja khidmat rencam mudah diakses kerusi roda
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Restoran mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tempat letak van mudah diakses kerusi roda

Lain-lain

  • Dibina pada 2021
  • Kawasan merokok yang dikhaskan
  • Lawatan dan aktiviti teratur milik orang tempatan
  • Layanan berperikemanusiaan terhadap haiwan liar yang dikurung
  • Pilihan tempat makan vegan
  • Pilihan tempat makan vegetarian
  • Sarapan vegetarian tersedia
  • Sekurang-kurangnya 80% daripada makanan bersumber tempatan
  • Seluruh hartanah diubah suai - Oktober 2022
  • Seni bina tradisional

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Gebar bulu kapas
  • Langsir gelap terus
  • Peralatan tempat tidur hipoalergenik

Bilik mandi

  • Kertas tandas
  • Pancuran mandi
  • Pengering rambut
  • Sabun
  • Syampu
  • Tuala disediakan

Hiburan

  • Perkhidmatan penstriman
  • TV pintar 42-inci dengan saluran digital

Makanan dan minuman

  • Alat memasak, pinggan mangkuk dan perkakas dapur
  • Bar kecil
  • Dapur
  • Panduan makan restoran
  • Pembakar roti
  • Pengisar
  • Perkhidmatan bilik terhad
  • Perkhidmatan cef

Lain-lain

  • Penapis kopi/teh boleh guna semula
  • Pencetak
  • Penyaman udara
  • Penyesuai elektrik
  • Peti besi
  • Seterika/papan seterika
  • Skrin tingkap
  • Suis jimat tenaga dalam bilik tamu
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan boleh menginap percuma
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Hanya anjing dialu-alukan
Haiwan kesayangan tidak boleh dibiarkan tanpa pengawasan
Mangkuk makanan dan air tersedia

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan penuh: kira-kira USD 17 untuk dewasa dan USD 7 untuk kanak-kanak

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hartanah ini menggunakan tenaga sistem kitar semula air
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Tempahan diperlukan untuk rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan

Hartanah juga dikenali sebagai

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

Soalan lazim

Adakah The Waves Tulum mempunyai kolam?

Ya, hartanah ini mempunyai 4 kolam renang terbuka dan kolam kanak-kanak.

Adakah The Waves Tulum mesra haiwan kesayangan?

Ya, anjing dibenarkan di hartanah ini.

Berapakah fi parkir di The Waves Tulum?

Tempat terhad tersedia.

Apakah masa daftar masuk di The Waves Tulum?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di The Waves Tulum?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah The Waves Tulum memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang.

Di manakah terletaknya The Waves Tulum?

Terletak di Zama, hotel spa ini sejauh 0.6 mi (1 km) from Taman Dos Aguas serta 3 bt (5 km) dari Pantai Tulum dan Runtuhan Tulum Mayan. Hospital de Tulum dan Holistika Art Walk juga dalam jarak 1 bt (2 km).

The Waves Tulum Ulasan

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 429 daripada 801 ulasan
Penilaian 8 - Baik. 163 daripada 801 ulasan
Penilaian 6 - Boleh diterima. 83 daripada 801 ulasan
Penilaian 4 - Lemah. 59 daripada 801 ulasan
Penilaian 2 - Teruk. 67 daripada 801 ulasan

8.2/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

8/10

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.
Menginap 4 malam pada Mac 2025

2/10

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience
Menginap 8 malam pada Feb 2025

2/10

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.
Menginap 4 malam pada Feb 2025

2/10

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.
Menginap 6 malam pada Feb 2025

10/10

Excelente atención
Menginap 4 malam pada Feb 2025

2/10

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:
Menginap 4 malam pada Feb 2025

6/10

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi
Menginap 1 malam pada Feb 2025

4/10

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.
Menginap 4 malam pada Jan 2025

6/10

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.
Menginap 3 malam pada Dis 2024

10/10

Menginap 4 malam pada Jan 2025

4/10

Menginap 2 malam pada Jan 2025

8/10

Pretty room, many good amenities and not too far from tulum centro.
Menginap 2 malam pada Jan 2025

8/10

Excellent customer service

6/10

Menginap 3 malam pada Jan 2025

8/10

Menginap 6 malam pada Dis 2024

4/10

Menginap 1 malam pada Nov 2024

2/10

Awful I wouldn’t recommend it
Menginap 7 malam pada Dis 2024

10/10

Las habitaciones están nice,pero el hotel tiene las piscinas sucias,pintura descuidada no hay bar no hay restaurante todo lo tienes que hacer afuera y el taxi es costoso y todo queda lejos para ir caminando.no hay actividades en fin,yo no volveria a quedarme....el hotel tiene potencial para ser buenisimo pero alguién tiene que desear ponerlo a funcionar y ahora mismo no es el caso...la llave del cuarto hay que programarla todos los dias y el agua caliente se gasta en un baño........yo le doy 2 ☆ en general
Menginap 7 malam pada Dis 2024

2/10

I stayed at this hotel last in 2023 and twice before that. The hotel has gone from a 5 to a -1. No one is keeping the grounds kept. Pool is nasty, bathroom is nasty, has stains on the walls. I didn’t even stay here this last booking. We walked into the room and walked right out and stayed somewhere else! Expedia is trying to contact them for my refund. The pictures need to be updated to what the hotel looks like NOW! No pool bar and I wldnt even put a dirty shirt into that pool. Staff told me that property management companies are fighting over the property and that one company does not care how the property looks because it still gets bookings by misleading customers with these pictures. DO NOT STAY HERE.
Menginap 4 malam pada Dis 2024

8/10

The room is very nice, well-decorated but poorly equipped (e.g. kitchen without saucepans or salad bowls). The jacuzzi and pool are not heated. The access road is full of holes and borders a shantytown. Stray dogs can bark in the middle of the night, before you hear the neighboring rooster crow. Despite this, we had a very good stay.
Menginap 7 malam pada Dis 2024

10/10

Menginap 1 malam pada Dis 2024

6/10

Menginap 3 malam pada Dis 2024

6/10

Menginap 3 malam pada Dis 2024

2/10

3. Upon arriving at The Waves of Tulum hotel, we were supposed to have breakfast included. We got breakfast on the first day and then nothing. No service at all afterward. I won’t even comment on the cleanliness of the place. The so-called spa we were supposed to have in our room was unusable. The pools were dirty. The sheets were stained. The shower was filthy. No one came to clean our room after the first day. I wrote to the person in charge who royally ignored me. The inventory gives the impression of being in a bankrupt hotel or even the essential services are no longer now, especially in terms of cleanliness. Don't trust the photos otherwise you risk being scammed like us. And in general, take your precautions when you go to this country! Very bad experience !
Menginap 4 malam pada Dis 2024

8/10

Z
Menginap 1 malam pada Dis 2024