Cari Servis Apartment di Tulum

"El hotel es bonito, las habitaciones espaciosas y el staff es amable. Sin embargo, la limpieza de la habitación podría mejorar. Nos tocó una habitación dónde todavia había ropa de los huéspedes anteriores y había polvo en varios lugares. Las ollas y sartenes no son los adecuados para el tipo de estufa y tuvimos que pedir un utensilio adicional para poder cocinar. Se escucha el ruido de las otras habitaciones y no pudimos descansar."

"La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado."

"The staff did not clean my room once during my visit after I requested multiple times. Each time I let the staff know to clean my room it wasn’t cleaned when I got back at the end of the day and the last day I was even refused towels."

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "

"The house is beautiful, cozy, and even nicer than the photos. The bedrooms are spacious and comfortable, and the kitchen is fully equipped. All rooms have AC and ceiling fans, all working perfectly. The condominium is very safe, quiet, and peaceful, with good privacy despite the houses being close together. Waking up to birds singing in the morning was lovely. The concierge, Ludwig, was very attentive and friendly. On the downside, the location is very remote, with an unpaved dirt road. We...

"We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The...

"Lugar muy bien mantenido! Alberca con una super vista"

"Great place ! Clean and the staff is great! We had a great time and will definitely return ! Highly recommend. "

"Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients. Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about...