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Hotel Panacea Tulum

3.5 star property
Comfortable Tulum aparthotel in La Veleta with 2 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Panacea Tulum

Exterior
Living area
Living area
Private kitchen
Private kitchen
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Popular LocationTulum National Park6 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)99 min drive
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Room options

View all photos for Romantic Suite, 1 King Bed, Private Pool

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Romantic Suite, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Private pool

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite, Garden View

Smart TV

Junior Suite, Garden View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

Hotel Panacea Tulum is located in La Veleta, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Soliman Bay are two other places to visit that come recommended. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with horse riding, ziplining and ecotours.
Visit our Tulum travel guideOpens in a new window
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive

Restaurants

  • ‪La Taqueria Pinches Tacos Shop - ‬3 min walk
  • ‪El Camello Jr - ‬18 min walk
  • ‪Italdo Pasteleria - ‬10 min walk
  • ‪Los Aguachiles - ‬17 min walk
  • ‪Cafeteria Hunab Ku - ‬17 min walk

About this property

Entire place

Hotel Panacea Tulum

Comfortable Tulum aparthotel in La Veleta with 2 outdoor swimming pools
Along with 2 outdoor pools, this aparthotel has a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Hotel Panacea Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

Languages

English, Italian, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Couples treatment rooms
  • Full-service spa
  • Massage
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Electric kettle

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 per person

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals on site
  • Children's pool on site
  • Gym on site
  • Yoga classes on site
  • Ecotours nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 240 per vehicle (return)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Panacea Tulum
Hotel Panacea Tulum Tulum
Hotel Panacea Tulum Aparthotel
Hotel Panacea Tulum Aparthotel Tulum

Frequently asked questions

Does Hotel Panacea Tulum have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:30 PM.

Is Hotel Panacea Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Panacea Tulum?

Self-parking is free at this property.

What time is check-in at Hotel Panacea Tulum?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Panacea Tulum?

Checkout is at 11:00 AM.

Does Hotel Panacea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Hotel Panacea Tulum located?

Located in La Veleta, this spa aparthotel is 2.1 mi (3.3 km) from Tulum National Park, and within 6 mi (10 km) of Tulum Mayan Ruins and Gran Cenote. Playa Paraiso and Soliman Bay are also within 12 mi (20 km).

Hotel Panacea Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

10/10 Excellent

Elia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

rotem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

8/10 Good

Gerald

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent

Sapnashri

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022