Hotel Dekat Thamesmere Leisure Centre and Library

"clean room nothing special"

"No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

"I wish the room had a window that could open And my room wasn’t fully clean when I went in. There was an unfolded or used towel in the washroom. Generally it was clean but I wish it was better asthetically. Outside the cigarette butts all over the grounds was atrocious. The staff at the beefeater restaurant was rude to me and gave me a dirty tea cup for tea."

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"Laura and the manager were awesome!"

"I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience.."

"No staff, but I knew that. The room was hold togerher with"

"The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . "

"We booked this as it was near Stratford and we were going to the theatre at Stratford East. It was a bit of a walk, but that was fine. The room served a purpose and was adequate, if you want tea/coffee in your room collect it from the reception area (there is a kettle in the room) bed linen and towels were fresh and clean and tbh we had a great nights sleep- there was no 'City View' but we had a lovely church to look at... all in all it served a purpose as previously said. ... needs some big...

"Room"

"No room service and the restaurant menu was a bit of a greasy one. Having said that the mixed salad was lovely which I ordered, collected and took to my room"

"The mattress was so old you could see the dents on both sides from people laying there. The pillows were not of a good quality and the night of sleep was poor. The carpet also old and did not appear very clean. Same with the bathmat in the bathroom. There was ground coffee, but the machine was only for capsules and no capsules were provided. "

"El alojamiento deja mucho que desear mala limpieza no cambian nada ni limpian nada, la cama durísima y todo daba un poco de asco.. no le recomiendo como confort, la ubicación si era buena."

"The room I booked and showered on the page that’s not the room I was given . Also it was relatively dusty and I to clean it myself before I could sleep in it . I believe the cleaners can do way better . Thank you "

"Nice place but no in-room iron and ironing board, no refrigerator, no microwave, they wouldn't even let me use their microwave to heat up my dinner that I ordered in."