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Terrace/patio
Premium bedding, down duvet, in-room safe, desk
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Premium bedding, down duvet, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
998 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationExcel Exhibition Centre12 min walk
AirportLondon (LCY-London City)6 min drive
Popular LocationO2 Arena9 min drive
Popular LocationTower Bridge11 min drive

Choose dates to view prices

  • Executive Suite (Yacht Dockview)

    Room amenities

    • 30 sq m
    • Sleeps 3
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  • Classic Room, River View (Yacht)

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
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  • Executive Room (Yacht Dockview)

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
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  • Executive Suite, River View (Yacht)

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsExecutive Suite, River View (Yacht)
  • Classic Room (Yacht Dockview)

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsClassic Room (Yacht Dockview)
  • Classic Room (Yacht Family)

    4.3/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsClassic Room (Yacht Family)
  • Executive Room, River View (Yacht)

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 2
    More detailsExecutive Room, River View (Yacht)
  • Junior Suite, River View (Yacht)

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 2
    More detailsJunior Suite, River View (Yacht)
  • Executive Room (Yacht Family)

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsExecutive Room (Yacht Family)
  • Junior Suite (Yacht Dockview)

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsJunior Suite (Yacht Dockview)

About this area

London

Located in London's Docklands neighbourhood, Sunborn London is near a metro station and near the beach. O2 Arena and Barbican Arts Centre are cultural highlights, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. London Eye and Madame Tussaud's Wax Museum are not to be missed. Guests love the hotel's quiet location.
Visit our London travel guide
View in a map
Popular Location

What's nearby

  • Excel Exhibition Centre - 12 min walk
  • O2 Arena - 9 min drive
  • Tower of London - 11 min drive
  • Tower Bridge - 11 min drive
  • The Shard - 14 min drive

Getting around

  • Custom House for ExCel Station - 4 min walk
  • London West Ham Station - 5 min drive
  • AirportLondon (LCY-London City) - 6 min drive

About this property

Sunborn London

4-star London hotel in Docklands, near Excel Exhibition Centre
A marina, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and conference space. All 136 rooms boast tablet computers, and offer free WiFi and 24-hour room service. Fridges and premium bedding are standard, as are flat-screen TVs with satellite channels.
Sunborn London offers 136 forms of accommodation with tablet computers and espresso makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Symphony Therapy Rooms. Services include deep-tissue massages, facials, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Lithuanian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina on site

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Espresso maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sunborn London Hotel
Sunborn Hotel
Sunborn London
Sunborn
Sunborn London England
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Sunborn London and receive a full refund?
Yes, Sunborn London offers free cancellation on select room rates, because flexibility matters! Please refer to Sunborn London cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sunborn London?
As of 22 Oct 2020, prices found for a 1-night stay for 2 adults at Sunborn London on 5 Nov 2020 start from RM502, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sunborn London pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunborn London?
This hotel doesn't offer parking.
What time is check-in at Sunborn London?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sunborn London?
Checkout is at 11 AM.
Where is Sunborn London located?
Located in Docklands, this spa hotel is 0.6 mi (1 km) from Excel Exhibition Centre and 2.3 mi (3.6 km) from O2 Arena. Westfield Stratford City and London Stadium are also within 6 miles (10 km). Custom House for ExCel Station is only a 4-minute walk and Royal Victoria Station is 7 minutes.
4.3
Excellent
5 - Excellent
536
4 - Good
310
3 - Okay
89
2 - Poor
43
1 - Terrible
20

4.6/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, staff & service
Room was dirty, staff did not answer phone iPad was not charged would have been better off going anywhere else
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic professional staff = was hubby's 50th...and a surprise...photographic scenery excellent staff attentive and bent over backwards to accommodate didnt like couch in cabin had a few stains.. horrible BUT no problem they upgraded us and made us feel welcome will definitely recommend
Stayed 1 night in Oct 2020

1/5 Terrible

Business traveller
I’m sure the hotel is nice, but never checked in due to travel restrictions getting into the UK. The hotel/Expedia didn’t refund money because I booked non-refundable. Though you’d think due to what’s happened and me not being allowed to fly into the UK they’d make an exception. And I purchased the insurance from Expedia as well! I have instructed my company that we will no longer be booking via Expedia, and in particular this hotel in the foreseeable future.
Stayed 6 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the hotel yacht was clean, beautifully decorated. Staff were amazing and the afternoon tea was delicious. 10/10
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Fast check in and check out. The hotel was very quiet No queues for restaurant or bar. spacious room (2042) however walls are very thin and you can hear rooms next door.
Stayed 1 night in Sep 2020

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