Tecpan Guatemala hotels from RM142

"Hidden Gems. You get the charm of old world. We enjoy it very much. "

"Excellent and friendly staff! Wonderful hotel! "

"The people were nice and very friendly, but the property is very old and not that clean. It really doesn't look like the pictures that show. "

"The nicest, quietest hotel in Antigua. The rooms, common areas and amenities are tasteful and well-kept."

"Safe. Forget hot tub. Low water pressure. "

"Very centric but if you want to rest and relax it can get a little noisy "

"Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to have my clothes washed. It took 3 days to speak to a manager who didn’t even cover my laundry service. He said this was an expected issue and he gave me Q100 restaurant credit. I expect some spiders but not ants all over the floor, getting into my suitcase and in MY BED."

"I had a wonderful stay! The hotel was quaint, had a beautiful atrium filled with plants, and an amazing rooftop view of the volcanoes. The property was very well maintained, I always noticed a lot of staff present keeping everything clean. The front desk staff were always extremely friendly and helpful. My room was perfect for what I needed. Beds were comfortable, AC worked great and bathroom was very clean. The location is also excellent if you are a first time visitor. Everything is very close and walkable. Would highly recommend this hotel!"

"Everything was great. However, I think there are just two things that could use some improvement. First, the water temperature in the shower was impossible to control; I nearly scalded myself with the hot water. Second, when I ordered food at the bar in the afternoon (I had the sushi), the dish looked nothing like the photo, and the rice was undercooked—it was quite unappetizing. That said, if I travel to this area again in the future, I would certainly stay here once more. The service was excellent, and the staff members were very friendly."