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Overview of Shangri-La Hotel, Sydney

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  • Executive Opera House City View 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Opera House, Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Harbour Bridge Twin Room

    Room amenities

    • 50 sq m
    • Partial sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Opera House City View Room, 1 King Bed, High Floor

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Ambassador Suite, Lounge Access, High Floor

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Opera House, 2 Single Beds, City View

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Suite, Business Lounge Access, Harbour View (Governor, High Floor)

    Room amenities

    • 114 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Darling Harbour 1 King

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Harbour Bridge King Room

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Darling Harbour 2 Twins

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Darling Harbour 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 83 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Darling Harbour 1 King, High Floor

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room amenities

    • 50 sq m
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

    Room amenities

    • 87 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Club Spa Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 77 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

    Room amenities

    • 83 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Harbour Bridge King Room

    4.5/5 guest room rating

    Room amenities

    • 60 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View 1 King, High Floor

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 45 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour Bridge Suite

    Room amenities

    • 83 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
4.4
Excellent
Rating 5 - Excellent. 1505 out of 2412 reviews
5 - Excellent 62%
Rating 4 - Good. 562 out of 2412 reviews
4 - Good 23%
Rating 3 - Okay. 196 out of 2412 reviews
3 - Okay 8%
Rating 2 - Poor. 95 out of 2412 reviews
2 - Poor 4%
Rating 1 - Terrible. 54 out of 2412 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Rooms with views are a great size and I found them very clean. However, staff were hit and miss.i found some of the concierge and employees at the entrance abrupt and frankly, not five star in anyway. Front desk staff were helpful though. When I booked the restaurant on the phone, the employee had no idea what was on the menu and wasn't professional. Left me on hold for 5 minutes! The head waiter in the Altitude restaurant was very professional. Overall, not a five star stay but definitely a five star view.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice way to spoil ourselves at the end of our trip. The room was nice and big the view over the opera house was incredible. We enjoyed a night at the altitude restaurant which was worth every cent we paid. The view was breathtaking and the food and drinks were just as wonderful.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
A busy weekend with valentines day and covid but staff managed well
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, spacious and had a great view. Location very convenient as well. Although check in did take a long time (given it was Valentine’s Day weekend), the staff member who checked us in was very helpful and friendly. Would definitely stay again.
Stayed 1 night in Feb 2021

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

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