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4.5 / 5Wonderful
3,679 reviews

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  • Deluxe Darling Harbour 2 Twins

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Opera House, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Opera House, Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Darling Harbour 2 Twins, High Floor

    Room Amenities

    • Water view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Sydney Harbour 2 Twins

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

In the city centre and near a metro station, Shangri-La Hotel, Sydney is in an area with good airport proximity. Sydney Opera House and Capitol Theatre are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Our guests love the hotel's central location.

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive

About this property

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 564 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding. Bathrooms are shared.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 69 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Hotel, Sydney Hotel
  • Shangri-La Hotel, Sydney The Rocks
  • Shangri-La Hotel, Sydney Hotel The Rocks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: AUD 69 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 42 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (20452 square feet)

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shared bathroom

Entertainment

  • pay films
  • premium channels
  • satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Bike hire
  • Golf
  • Hiking/biking trails
4.5

Wonderful

5 - Excellent
2,464
4 - Good
819
3 - Okay
249
2 - Mediocre
103
1 - Poor
44
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb service. Location a bit quiet, all restaurants closed after 11pm

Stayed 3 nights in Nov 2019

5/5 Excellent

    Stayed 1 night in Nov 2019

    2/5

    • Disliked: Staff & service

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is my 8th visit. That is a glowing review in itself. Location/view/staff/room service all top notch. I get the 'Executive Sydney Harbour' rooms which are high up and face North for the full 180 view. Every time I come I calculate how much it would cost to live here lol

    Stayed 4 nights in Nov 2019

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