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Photo gallery

Featured image
Indoor pool, open 8:00 AM to 7:00 PM, pool loungers
View from Room
View from Room
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
2,549 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationThe Big Dig Archaeology Education Centre2 min walk
Popular LocationMuseum of Contemporary Art4 min walk
Popular LocationSydney Observatory6 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive

Choose dates to view prices

  • Deluxe Darling Harbour 1 King

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Darling Harbour 2 Twins
  • Deluxe Sydney Harbour 1 King

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Harbour view
    • Sleeps 3
    More detailsDeluxe Sydney Harbour 1 King
  • Deluxe Sydney Harbour 2 Twins

    Room amenities

    • 50 sq m
    • Harbour view
    • Sleeps 3
    More detailsDeluxe Sydney Harbour 2 Twins
  • Deluxe Opera House, Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Single Beds, City View

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Opera House, 2 Single Beds, City View
  • Executive Darling Harbour 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    More detailsExecutive Darling Harbour 1 King, High Floor
  • Executive Darling Harbour 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    More detailsExecutive Darling Harbour 2 Twins, High Floor
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room amenities

    • 50 sq m
    • Harbour view
    • Sleeps 3
    More detailsExecutive Sydney Harbour View 2 Twins, High Floor
  • Executive Opera House City View Room, 1 King Bed, High Floor

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Opera House City View Room, 1 King Bed, High Floor
  • Executive Opera House City View 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Opera House City View 2 Twins, High Floor
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

    Room amenities

    • 60 sq m
    • Harbour view
    • Sleeps 3
    More detailsHorizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
  • Executive Sydney Harbour View 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Harbour view
    • Sleeps 3
    More detailsExecutive Sydney Harbour View 1 King, High Floor
  • Sydney Harbour Suite 1King, Lounge Access

    Room amenities

    • 83 sq m
    • Harbour view
    • Sleeps 3
    More detailsSydney Harbour Suite 1King, Lounge Access
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    More detailsHorizon Darling Harbour View 1 King, Lounge Access, High Floor
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 45 sq m
    • Harbour view
    • Sleeps 3
    More detailsHorizon Sydney Harbour View 1 King, Lounge Access, High Floor
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

    Room amenities

    • 83 sq m
    • Harbour view
    • Sleeps 3
    More detailsHorizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
  • Premier Sydney Harbour View 1 King

    4.5/5 guest room rating

    Room amenities

    • 60 sq m
    • Harbour view
    • Sleeps 3
    More detailsPremier Sydney Harbour View 1 King
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Opera House City View 1 King, Lounge Access, High Floor
  • Ambassador Suite, Lounge Access, High Floor

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 3
    More detailsAmbassador Suite, Lounge Access, High Floor
  • Horizon Darling Harbour Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 77 sq m
    • Water view
    • Sleeps 3
    More detailsHorizon Darling Harbour Suite 1 King, Lounge Access, High Floor
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

    Room amenities

    • 87 sq m
    • Harbour view
    • Sleeps 3
    More detailsHorizon Suite, 1 King Bed, Lounge Access Tower High Floor
  • Suite, Business Lounge Access, Harbour View (Governor, High Floor)

    Room amenities

    • 114 sq m
    • Harbour view
    • Sleeps 3
    More detailsSuite, Business Lounge Access, Harbour View (Governor, High Floor)
  • Presidential Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbour view
    • Sleeps 3
    More detailsPresidential Suite, Business Lounge Access, Harbour View (High Floor)
  • Royal Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbour view
    • Sleeps 3
    More detailsRoyal Suite, Business Lounge Access, Harbour View (High Floor)
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 83 sq m
    • Harbour view
    • Sleeps 3
    More detailsExecutive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room amenities

    • 60 sq m
    • Harbour view
    • Sleeps 3
    More detailsGrand Premier Sydney Harbour View 1 King, High Floor

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sydney

Located in Sydney, Shangri-La Hotel, Sydney is in the city centre and near a train station. Museum of Contemporary Art and Sydney Observatory are cultural highlights, and some of the area's notable landmarks include Sydney Tower and Sydney Opera House. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Our guests love the hotel's central location.

Visit our Sydney travel guide
Map
Popular Location

What's nearby

  • The Big Dig Archaeology Education Centre - 2 min walk
  • Museum of Contemporary Art - 4 min walk
  • Circular Quay - 4 min walk
  • The Rocks Markets - 6 min walk
  • Sydney Observatory - 6 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Altitude Restaurant โ€“ Serves breakfast, brunch, lunch and dinner on selected days. Reservations required.
  • Blu Bar on 36 โ€“ Open daily. Reservations required.

About this property

Shangri-La Hotel, Sydney

Luxury Sydney hotel in Sydney Central Business District, walk to Circular Quay
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 564 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, premium bedding and separate bathtubs and showers.
Shangri-La Hotel, Sydney offers 564 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking: AUD 75 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:30 AMโ€“10:30 AM on weekdays and 7:30 AMโ€“10:30 AM on weekends: AUD 49.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (20452 square feet)

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict dress code in Blu Bar on 36 restaurant.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 11 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 250.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 49.00 per person (approximately)
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60ยฐC/140ยฐF
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Sydney and receive a full refund?
Yes, Shangri-La Hotel, Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Sydney?
As of 6 Aug 2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Sydney on 7 Aug 2020 start from RM810, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 7:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for AUD 75 per night.
What time is check-in at Shangri-La Hotel, Sydney?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Guest reviews

Overall score and ratings for Shangri-La Hotel, Sydney

4.4
Excellent
5 - Excellent
1,623
4 - Good
587
3 - Okay
200
2 - Mediocre
90
1 - Poor
49
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didnโ€™t leave comments with their review
    Stayed 2 nights in Jul 2020

    5/5 Excellent

      This traveller didnโ€™t leave comments with their review
      Stayed 1 night in Jul 2020

      5/5 Excellent

        This traveller didnโ€™t leave comments with their review
        Stayed 1 night in Jul 2020

        5/5 Excellent

          This traveller didnโ€™t leave comments with their review
          Stayed 1 night in Jul 2020

          3/5

            This traveller didnโ€™t leave comments with their review
            Stayed 1 night in Jul 2020