Hotel Surya Hotels Ltd di Daerah St Edmundsbury

"Very good room and loved it being in centre of town . Staff were very accommodating I asked for sheets for sofa bed and they arrived in 5 minutes"

"Lovely hotel and staff but the restaurant was closed both nights so I had to order on just eat. Location wasn’t great tbh but still a nice hotel "

"Did not like the very steep stairs to the third floor or the lack of double glazing in the bedroom and bathroom."

"Good communication with staff "

"This hotel is just lovely. Beautifully decorated and the grounds are gorgeous. The bed was so comfy. Our bedroom and bathroom were huge and felt luxurious. Food in the restaurant was delicious for both dinner and breakfast. My only small gripe was that we did not have any openable windows in our room so it would have been nice to have aircon or at least a fan as it got a bit warm and it wasn't even that warm outside"

"Lovely old property, lots of character and charm. Staff are friendly and welcoming, some I feel are under pressure from senior management, It feels like they are short staffed. Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment. Word of mouth is the biggest compliment to any business. Thank you to all the staff on the front line."