Best Luxury Hotels in Southwestern Ontario

"The pool + slide is undoubtedly the reason we booked this hotel for our young teen girls. Unfortunately during our stay though, just as our girls got into the pool, the fire alarm sounded and the hotel was evacuated. Shortly after getting the "all clear" from the firefighters, our family headed back into the pool - but then it was shut down shortly after for the rest of the evening because a child had excreted in it. Out of the hotel's control, but a disappointing experience to say the least. We did enjoy that our room was not in the courtyard area, which made it quieter. The hotel staff was friendly, the hotel was clean, and is in a convenient location."

"This is a great place to stay. Parking is free which is nice and it is easy to get to the University campus from here"

"Basic hotel room for a hockey tourney"

"Everything was nice. We ate a spago it was amazing and the service was wonderful. We’ll be back!"

"Clean room, staff wonderful, stopped at The Loft for a drink after a concert, could use a late night snack menu "

"Just stayed for one night - nothing exceptional. Would have been nice if they offered free breakfast. "

"First and foremost the staff were lovely, but our trip started with the pole for parking going down on our car while we waited to get parked… Next, the entry from the parking lot was not accessible, including the doors and the step to get in. When you walk in the entrance at the main door, it is gorgeous, but it’s easy to tell that all the money was spent on the renovations of the main part. The hallways in the room were below average with stains on the carpet and on the duvet cover. We were excited for the amenities that the hotel offered which included mini golf, the arcade, ping-pong, and bowling. However, we soon realized by talking to the front desk that everything was an additional cost, and the bowling and half the arcade were out of order. We went to go swimming and there were public swimming lessons until 8 or 9 pm. There was three of us staying in the room, which I booked via Expedia that said breakfast was provided. What it failed to say it was only breakfast for two was provided in the third one how to be paid for. Again not told on the website. Going back to the pool the ground is coming up around. It definitely is safety hazard, and lots of the windows were boarded off. Unfortunately, we were expecting more for a downtown hotel."

"Rooms are always Clean"

"Fantastic hotel to stay! Better service than some 5 start resorts i have stayed! Will definitely stay again! "