Hotel Best Western di South Suburbs

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"Excellent value for the money. Pleasant, well-equipped room, very good breakfast, and convenient location (for my purposes)."

"The property provides easy access to the rooftop and pool areas, beside that lifeguard services are not available. Furthermore, self-parking is a viable alternative, and really good prices compare with other area."

"Clean. Good breakfast. Nice jetted tub in room. Definitely would stay there again."

"Clean room & hotel. The #1 Best Western we've ever stayed in. Good breakfast."

"Place was clean and convenient location to move around Chicago! Less than 10 mins from airport!"

"When we checked in I was charged for a room that I had prepaid in full. Then they gave us a room in the basement. I asked the man at reception to refund the payment, which he couldn’t do — although it was fixed the next day. But the room was in a noisy area and with very little light. Not a great Best Western experience."