"The parking situation is a bit of a pain, as there is none on site. Room was clean. We were told when we arrived that the swimming pool etc was extra, which is something we had never experienced in a hotel. However, the staff allowed us a complementary pass. The leisure facilities were not clean and need updating."
"Parking not included, have to book and pay using Just Park (limited spaces). Only the gym appears to be free, the pool and spa need to be paid for. Queen room was large with a nice deep bath. The room felt a little tired; minor holes in curtains, carpet not in the best condition, bath robes rough on the skin. Only 3 coffee pods in a room for 2 people which was a bit odd. I was staying alone so it was okay for me. Additional instant coffee on a tray in the cupboard. Toilet roll thin and poor...
"We were put into an accessible room, which was not required. no sockets by the bed, only at the opposite end of the room.
Other than that, it was lovely, with great facilities."
"**Disappointing anniversary stay**
We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms.
Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather...
"The only reason maintenance a 2 • is that we had no hot water but we did get reimbursed for some room service as a gesture of goodwill
So yes overall I would return"
Harga satu malam terendah ditemui dalam masa 24 jam yang lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan tertakluk pada perubahan. Terma tambahan mungkin dikenakan.