2/10 Teruk
Paul
Mengembara bersama keluarga
16 Nov 2025
One grievance and one observation. My biggest issue was the fact, having stayed here with my daughter before while visiting to watch the rugby, we chose this for the swimming pool. There currently isn’t one for the foreseeable future but this isn’t mentioned anywhere. Their own website states it as an amenity, Expedia does also and it appears in searches ‘with a pool’. What I paid, and what people I heard on the day paying was much more and I didn’t get the primary amenity I wanted and had a disappointed daughter. A simple communication that it’s not currently open would have greatly helped change plans. At the hotel my discussions were literally ignored and I had merely a ‘sorry’ with no empathy as to why I was aggrieved. The observation was just that in our room 407, the sink taps are labelled wrong (hot is cold an vice versa), that’s madness from a premium hotel and also dangerous when what you think will be a cold glass of water is very hot. Will never visit again.
Paul
Menginap 1 malam pada Nov 2025






























