Cardiff Spa Hotels

"Good location to explore city centre. "

"We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips. "

"I had requested no feather bedding at the time of booking due to my wife’s severe allergy. Annoying on arrival the bedding was feather- it was changed quickly but my wife was aready starting to have allergy symptoms when it should have feather free on arrival "

"What an excellent hotel. Other than the Steam "

"airconditioning does not work"

"Unfortunately we didn't stay the night, we had to leave due to family circumstances. We had a lovely welcome at reception. The gentleman on duty was really helpful and supportive. The room was excellent, as was the view. Everything in the hotel was fresh and clean. "

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "