Cari Resort Kondominium di Brooklyn Selatan

"For a second consecutive time I had no room (at Tru) even though I booked well in advance. In the first occurrence, it was explained to me that because I came in late (11pm) my room had been given away. After much typing and a few phone calls I was given a room in the bowels of the hotel where the gym, pool table, lounge and breakfast kitchen were located (very noisy). After this experience and knowing once again that I would be arriving around 11 pm, I called the hotel to tell them I was coming...