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"Very good. Thought $20 to use in hotel was a joke. Really a ploy to have us spend more money. Staff all did a good job "

"Very nice hotel, conveniently located next to Grand Central terminal. Able to hop on the subway and easily get anywhere you need to go. Staff was great, hotel was safe and clean. Will definitely stay here again."

"A very good hotel. The rooms are modern, it includes a good breakfast, and you're less than a minute from Times Square. You can't hear street noise, and they have hot water. The staff was very friendly. The only thing is that upon check-in, the room damage insurance was more than Expedia stated, but they promptly refunded it, and that's worth it. I would definitely stay here again."

"Nice clean room and I love the bed it’s so comfortable "

"Check in was quick and easy and the front desk staff was great and of course the room was great as usual "

"Loved our stay at Virgin Hotels. Staff were great and the area was very convenient! "

"AMAZING!! Great location. Comfy bed and pillows. Staff, super amazing!!!"

"It was a good value for location! The room could have been modernized and spiffied up a bit, but we hardly spent time in it. I recommend! "

"The room was clean and spacious. The beds were comfortable and clean. Also enjoyed the couch near the TV. The bathroom was clean and spacious. Really appreciated the upgrade!"