Shell Key Preserve hotels from RM347

"Room wasn't ready at 4. We had a hard day and we both are handicapped. They asked to switch us to another room that was ready and comparable. I asked if still ocean view and they said yes. Got to room, NO OCEAN VIEW!! Only view was of courtyard. We were too tired to ask to be moved again. We were very upset as this was a special trip and had not seen each other in 40 yrs!"

"The breakfast menu and buffet were very good. The gentleman who prepared the fresh omelets was amazing. He did a great job. The room was nice and clean. The cleaning services were exceptional. They took pride in making sure our room was clean and stocked. The only downside to my visit was waiting an hour and a half for our luggage to be delivered to our room. "

"The staff was great and friendly"

"It was a great stay. "

"Older facility, but very clean. Perfect for kids and families. Lots to do in walking distance. Great food, close beaches, shopping. I would definitely stay here again. "

"Property and restaurants were very nice. Room was terrible, very difficult to shut doors, shower water temperature would go from extremely cold to extremely hot without adjusting, we reached out the first day we were here and no one ever responded back over our 4 day stay, so never had a decent shower. We did not receive any compensation. Would not stay here again."

"We had a beach view room but it did not have a balcony. It was clean and neat and everything worked as it should. Great location and the beach was absolutely beautiful."

"Chris at front desk was terrible and rude."

"This property is special in many ways. The history the service the cleanliness.. one of my favorite hotels.. The beach is one of the nicest in Florida "