Shell Key Preserve Vacation Rentals

"Our visit started with check in giving us the bare minimum information. Told me my credit card would be charged $50 for resort fee and then proceeded to hand me my key. Doesn’t say what floor or anything. We had to figure it out. Made it upstairs to our room and noticed the floor was dirty. It was so dirty that we had to wipe our feet before we got into bed. All in all the bedding and shower were clean. We couldn’t get into the gym because the door was jammed. A visitor who is a locksmith had to pry it open. Then at 3 am I noticed a charge on my card for $25. I had to call and ask and was greeted with a I don’t know what you are talking about and we close charges at 3am. Thank you Mahmoud for your kind customer service at 3am. I’m kidding. Would I return? No."

"Only street parking available. Got a ticket! Not cool!"

"You couldn’t ask more of of place, just wonderful"

"Amazing family vacation! "

"Great place to stay with an excellent view"

"Room was good size and clean. Staff were very friendly. Would stay here again. "

"Location is great. Lots of things in the area. It is right on the beach so easy walk to the water. Pool was nice. Room appeared to be pretty clean. Only issue was upon check-in. We were supposed to have a room that would sleep five and they gave us a room that only slept for so we had to go back down and get that adjusted. Also, we asked for extra blankets and they only gave us one and said that was all they had. Had to go back down the next night to get another one. I think extra blanket should be provided in condos like this. Other than that, I would stay here again."

"Breakfast was super. Overall hotel was very good"

"Amazing outdoor areas with beautiful tropical landscaping and huge banyan trees. Lots of beautiful sitting areas and hammocks. Very impressed with the whole experience. Will definitely consider staying again if in the area."