Shower, rainfall showerhead, free toiletries, bidet
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Reviews of Carlton Star Hotel

2 out of 5
Carlton Star Hotel
No. 47, Jalan Dato Sheikh Ahmad, Bandar, Seremban, Seremban, Negeri Sembilan

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mohd Fairus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ammy on 17 Nov 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Leo on 20 Jun 2021
Thanks for the positive rating. Hope to welcome you again soon. Regards, Alex

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Elena on 24 Feb 2020
We are grateful that you took time out to rate us highly, Rosita! We feel blessed to have your love and support. Regards, Elena

6/10 Okay

veerakumar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Joey on 21 Nov 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

6/10 Okay

Ellyn, Subang Jaya

Travelled with family, Business traveller
Liked: Staff & service
I like how friendly the staff is but the room looks quite old and no door knob on the door of the toilet in my room
Stayed 1 night in Aug 2019
Response from AIRIN on 11 Sept 2019
DEAR GUEST, THANK YOU FOR YOUR COMPLIMENT. FOR DOOR PROBLEMS I WILL REFER TO MAINTENANCE OR RELEVANT PARTY.

8/10 Good

Verified traveller

Travelled with group
location is very strategic
Stayed 1 night in Jul 2019
Response from AIRIN on 11 Sept 2019
DEAR GUEST, THANK YOU, & PLEASE COME AGAIN.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel condition are terrible , staff attitude . Room facilities . Room condition .Lift .. aircon .,Phone no line at all . Expedia should not recommend this property .
Stayed 5 nights in Jul 2019
Response from AIRIN on 11 Sept 2019
DEAR GUEST WE APOLOGIZE IF YOUR STAY IS NOT COMFORTABLE AT OUR PLACE. WE WILL FIX THE DEFICIENCIES & IMPROVE OUR WORK QUALITY. THANK YOU

6/10 Okay

Verified traveller

Liked: Staff & service
Do not have hot water dispenser toilet fittings bad
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Melly, Seremban

Travelled with family
Liked: Staff & service
Hotel okey.. Bersih tp ada pulk cat dalam bilik dah lapuk.. Perlu di buat pembaikkan.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to the city
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price
Stayed 1 night in Apr 2019

6/10 Okay

Frileeno

Disliked: Property conditions & facilities, room comfort
Location is strategic, however needs improvement on maintainance and house- keeping. The basin trap was loose and i The room is not sound proof.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location for further travel,bus n train terminals nearby.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i prefer the view of the lake....if got breakfast include then wil be more good...
Stayed 1 night in Mar 2019

10/10 Excellent

abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
No comment
Stayed 1 night in Mar 2019

4/10 Poor

Hamzah

The Seremban experience.
I am quite disappointed, upon check in I was told there is no breakfast, whereas in the internet, bfast is included. The tv set is just for the sake of tv, but you could hardly see any picture, its blurred. The only thing good is the location where food is easy at anytime.
Stayed 1 night in Mar 2019

4/10 Poor

Hamzah

The Seremban experience.
I am quite disappointed, upon check in I was told there is no breakfast, whereas in the internet, bfast is included. The tv set is just for the sake of tv, but you could hardly see any picture, its blurred. The only thing good is the location where food is easy at anytime.
Stayed 1 night in Mar 2019

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
A bit old property but ample Carpark lift rattle very loud
Stayed 2 nights in Mar 2019

10/10 Excellent

nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

MOHD ISKANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy & Nice Budget Hotel
The hotel is quite. Located exactly middle of the town. Easy to find halal food as lots of mamak stall nearby. The receptionist is very helpful and friendly. The rest are all pretty good.
Stayed 3 nights in Jan 2019
Response from MISS AIRIN on 6 Feb 2019
THANKS FOR YOUR COMPLIMENT...& ITS OUR DUTY/RESPONSIBILITY TO ENSURE OUR GUEST FEEL COMFORTABLE WHILE STAYING AT OUR HOTEL.WE WILL IMPROVE OUR WORK BETTER THAN EVER.

8/10 Good

Mohd Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and comfortable stay.
Room spacious and clean. Comfortable considering the cheap price.
Stayed 1 night in Jan 2019
Response from MISS AIRIN on 6 Feb 2019
THANK YOU .HOPE YOU WILL COME AGAIN AND STAY A BIT LONGER.....

6/10 Okay

KC

Disliked: Cleanliness
Booking say with breakfast but no breakfast
When I checked in, I asked what time is breakfast and was informed restaurant closed and no breakfast but booking for two adults with free breakfast (refer attached). Location is fine - right in the centre of old town but nothing open late at night except KFC. The room was without any windows which I do not recollect seeing it being mentioned when I made the bookings and found moulds and fungus growing on the ceiling of the bathroom (refer attached). Signal in the room also very weak so with and without WiFi not much of a difference.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very convenient place to stay. Good eateries nearby and very close to Terminal 1 Seremban
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
first room we stayed needs repairs. 2nd day room on 3rd floor was slightly better
Stayed 2 nights in Nov 2018

8/10 Good

Siti Arfah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable.
The room is spascious. Need to upgrade the shower. The water heater. Free breakfast is good. Friendly staff.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Sep 2018

8/10 Good

Izwani, Pahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Kishok, Kedah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Nur Asyikin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Rosaini

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Not much choice for breakfast.Only mee goreng OR kue teow which was served very little and finish by 8.30 am.Cuntomers have to wait for it to be toped up,cake & toast bread.Much better if the management can add hot dog or fried egg.

6/10 Okay

Simon, Johore

Disliked: Cleanliness, staff & service
Maybe OK.
Hotel Entrance facing a small road which does not have any light in the Night. Toilet is not clean and no soap, tooth brush or shaving kit are provided. You need to buy them at the lobby. The hotel provide the smallest Morning Breakfast buffet I have ever come across. Overall, I do not like Seremban Town. It looks like there are more Bangla, Myanmar or Rohinya people than Malays in entire Malaysia. Felt not safe walking on the road especially in the night and during weekends.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
simple but clean
This is a simple, big and clean hotel. Local in the heart of the town. Good for budget travelers.

6/10 Okay

Robin, Jakarta

Disliked: Cleanliness, property conditions & facilities
Strategic Location near shopping mall
The receptionist doesn't know that the booking had been paid inadvance and ask for payment. The hotel only provide soap in sachets in the bathroom. Overall the hotel is so so and it's acceptable considering the cheap room rates.

8/10 Good

Norliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bgus
Bgus
Stayed 3 nights in Jan 2020
Response from OYO on 30 Jan 2020
Thanks for the positive rating, Norliza! Hope to host you soon :) Regards, Kevin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked the location, the lovely tiled floor and the size of the room.
Stayed 1 night in Mar 2019
Response from A****78 on 26 Mar 2019
THANK YOU FOR CHOOSING CARLTON FOR STAYING. HOPE WE CAN SEE AGAIN.

8/10 Good

SHU YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Sheena, KL

Liked: Cleanliness, room comfort
Berhampiran dengan lokasi yang dituju. Bilik yang selesa dan bersih.
Stayed 1 night in Oct 2018

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memuaskan..selesa
Stayed 1 night in Sep 2018
Response from AIRIN on 28 Feb 2019
TERIMA KASIH DIATAS PENGHARGAAN UNTUK KAMI. KAMI BERHARAP AKAN BERTEMU DENGAN PUAN DILAIN HARI.

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018