The owner was very rude. Any complaints or requests were responded to rudely. Instead of making anything better, he would blame the customer. It's true that there are little cockroaches in the bathroom and the room smells musty. The floor is also creaky. The owner was very inflexible and it was quite a weird experience talking to him. He refused to allow us to opt for the cheaper room we found on Agoda, but after we checked out he told us we should have asked him refund the difference (which he had earlier refused). The room furnishings were not great either. The staff employed was more interested in her mobile phone than the customers during check in and check out. I paid RM247 for one night. I wouldn't do it again if I were PAID RM247 to stay there. The pictures look good but it might as well be a video game. The reality is not good. Don't waste your money on this property. That says it all!
