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Grand Bay Hotel San Francisco

Photo gallery for Grand Bay Hotel San Francisco

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Grand Bay Hotel San Francisco

UNESCO Sustainable Travel Pledge

Grand Bay Hotel San Francisco

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
223 Twin Dolphin Dr, Redwood City, CA, 94065

Explore the area

  • Popular LocationMarlin Park13 min walk
  • Popular LocationHiller Aviation Museum3 min drive
  • Popular LocationLos Prados Park7 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)15 min drive

Room options

About this area

Redwood City

Grand Bay Hotel San Francisco is located in Redwood Shores, a neighbourhood in Redwood City, and is in the entertainment district and on the waterfront. Looking to enjoy an event or a match while in town? See what's going on at Stanford Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
Visit our Redwood City travel guideOpens in a new window
Map

What's nearby

  • Marlin Park - 13 min walk
  • Hiller Aviation Museum - 3 min drive
  • Los Prados Park - 7 min drive
  • Kaiser Permanente Redwood City Medical Center - 9 min drive
  • San Mateo County Event Center - 10 min drive

Getting around

  • Belmont Station - 3 min drive
  • San Francisco International Airport (SFO) - 15 min drive

Restaurants

  • In-N-Out Burger - 3 min drive
  • Chuck's Donuts - 3 min drive
  • Starbucks - 13 min walk
  • Hobee's Restaurant - 15 min walk
  • St. James Gate Bar and Restaurant - 3 min drive

About this property

Grand Bay Hotel San Francisco

4-star eco-friendly hotel located in Redwood Shores
Located close to San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center, Grand Bay Hotel San Francisco provides a terrace, dry cleaning/laundry services and a bar. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour fitness centre and a 24-hour business centre.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • ATM/banking services, outdoor furniture and multilingual staff
  • A front desk safe, wedding services and a reception hall
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 421 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/cupboards, separate sitting areas and travel cots

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (17000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible bath
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Redwood City
Redwood City
Redwood Shores
Redwood Shores
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
4 star
4 star

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 35 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Frequently asked questions

Does Grand Bay Hotel San Francisco have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 7 Apr 2023 start from RM 470.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Bay Hotel San Francisco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Grand Bay Hotel San Francisco?

Self-parking is available for USD 35 per night.

What time is check-in at Grand Bay Hotel San Francisco?

Check-in is from 3 PM - midnight.

What time is check-out at Grand Bay Hotel San Francisco?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Grand Bay Hotel San Francisco located?

Located in Redwood Shores, this eco-friendly hotel is within 6 mi (10 km) of Kaiser Permanente Redwood City Medical Center, San Mateo County Event Center and San Francisco Bay. Facebook Campus and Stanford Stadium are also within 16 mi (25 km). Belmont Station is 29 minutes by foot.

Can I cancel my reservation for free at Grand Bay Hotel San Francisco and receive a full refund?

Yes, Grand Bay Hotel San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Bay Hotel San Francisco cancellation policy on our site for more details about any exclusions or requirements.

Grand Bay Hotel San Francisco Reviews

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1000 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 218 out of 1000 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 128 out of 1000 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 66 out of 1000 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 63 out of 1000 reviews" "
" "2 - Terrible 6%

8.8/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in friendly staff
Stayed 2 nights in Mar 2023

6/10 Okay

Nicole

Liked: Staff & service, amenities
Disliked: Cleanliness
This hotel is in a very convenient location to get to my company's office
Stayed 5 nights in Feb 2023

2/10 Terrible

Satyam Rishi

Business traveller
Disliked: Staff & service
Sales team is extremely disappointing. Will never stay again at this hotel
Stayed 11 nights in Feb 2023

4/10 Poor

Maria

Travelled with group
Disliked: Amenities
Choice of room
Stayed 1 night in Feb 2023

4/10 Poor

Loring

Stayed 1 night in Feb 2023

2/10 Terrible

Satyam Rishi

Business traveller
Disliked: Staff & service
Need to work on their customer satisfaction skills, and the amenities in room (like microwave), maybe include breakfast in room tariff, will never choose this hotel as an option to stay in this area. Maybe Marriott in Redwood city is a better option.
Stayed 10 nights in Feb 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was luxurious, quiet and clean. The staff was always helpful and pleasant.
Stayed 4 nights in Feb 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Michael, Montclair

Stayed 1 night in Feb 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023