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Mercure Samarinda

Photo gallery for Mercure Samarinda

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains

Overview of Mercure Samarinda

UNESCO Sustainable Property

Mercure Samarinda

4 out of 5
Guests rated this property 1.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
JALAN MULAWARMAN NO 171, SAMARINDA, Samarinda, 75112

Explore the area

  • Popular LocationSamarinda Central Plaza Shopping Mall2 min walk
  • Popular LocationSamarinda Port11 min walk
  • AirportSamarinda (AAP-AP Tumenggung Pranoto)20 min drive
  • Popular LocationKutai Sultan's Palace32 min drive

Choose dates to view prices

About this area

Samarinda

Located in Samarinda, Mercure Samarinda is connected to a shopping centre. Local points of interest include Samarinda Central Plaza Shopping Mall, Samarinda Port, and Mulawarman University. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Samarinda Central Plaza Shopping Mall - 2 min walk
  • Mesjid Raya Darussalam - 9 min walk
  • Samarinda Port - 11 min walk
  • Mesjid Siratal Mustaqim - 4 min drive
  • Kutai Sultan's Palace - 32 min drive

Getting around

  • Samarinda (AAP-AP Tumenggung Pranoto) - 20 min drive

Restaurants

  • Where to eat
  • Ivory Restaurant โ€“ Poolside restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Beryl Lobby Lounge โ€“ Lobby lounge offering international cuisine. Serves light fare daily.

About this property

Mercure Samarinda

Eco-friendly hotel connected to a shopping centre in Samarinda with free parking
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and conference space. All 139 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and 24-hour room service. Other amenities available to guests include flat-screen TVs, rainfall showerheads and coffee makers.
Mercure Samarinda offers 139 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AMโ€“10:00 AM on weekdays and 6:00 AMโ€“11:00 AM on weekends: IDR 121000 for adults and IDR 60500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • High chair
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Conference space (25295 square feet)
  • Meeting rooms 7

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 344850 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 121000 for adults and IDR 60500 for children (approximately)
  • Airport shuttle fee: IDR 330330 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 344850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Samarinda Hotel
Mercure Samarinda Samarinda
Mercure Samarinda Hotel Samarinda

Frequently asked questions

Overall score and ratings

1.0
Rating 5 - Excellent. 0 out of 1 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 1 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 1 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 1 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 1 reviews
1 - Terrible 100%

1.0/5

Cleanliness

1.0/5

Staff & service

1.0/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021