"Pros- close drive to the airport, GREAT island and BEAUTIFUL water. The beach was amazing. We did not go during the busy season, so we were always able to get cabana or chairs on the beach where we wanted. The beach service was a nice touch too, although we didn't really figure it out until the last day of our trip. Food was really good (limited gluten free options). The size of the resort was wonderful, especially with 6 kiddos. We felt comfortable letting them go together between pool and beach and to the room if needed. It felt very safe. Great location and most staff were kind. The kids loved the parrot, Gizmo, and how he walks around each morning. The main pool area was great for adults and children. Beach front room location couldn't have been closer to sand and was great location to the resort amenities.
Cons- staff were not as friendly as other resorts. We paid for all-inclusive but often felt we were inconveniencing staff when we asked for something. Did not like having to wait for a bill each time you eat when you are all-inclusive. This kind of takes away the feel of not worrying about cost and food and we have never had to do this anywhere else. The room (2 queen bed beach front) was small and bad sewage smell, clogged drains, loud air conditioning fan. Resort could have been cleaner but didn't feel dirty. Kayak and rental gear included with A/I but we didn't get to use all week due to their rescue boat being broken- major bummer.
Would consider staying again."
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