Hotels near Richmond Lock

"The room clean and spacious for its purpose. However I was dissatisfied with this location's check-in staff. The gentleman was unwelcoming and abrupt. There was an issue with the room booking, the way it was communicated was not professional. The next morning, another front staff member was not customer friendly upon requesting assistance and was most dismissive. Overall the location was good and the hotel was bright & airy with a good restaurant & cafe, but the actual hotel staff could use improvement."

"Enjoyed my stay"

"The property is well located in close proximity to Shepherd's Bush Station on the Central Line, with easy access to central London The staff were exceptionally helpful. They went above and beyond to help make my stay welcoming and pleasant. Highly recommend."

"Excellent breakfast and good opening time"

"Breakfast was proper! Wonderful selections and everything I ate was very tasty."

"We were not offered breakfast. We bought our on breakfast. There was a limit on towels. No iron. There were very nice shops near by. Only seen staff one day"

"Clean room "

"The room we had was on a booked out floor of students and twice i had to complain to reception at 22:00 and sgain at 00:00 the noise was unnearable. I think hotels should notify you that the room you have been given may be noisy and offer alternative room. Not until the 2nd night was this offered. But we was leaving at 04:00 so didnt make a difference"

"I stayed to use the leisure facilities, which were excellent. The grounds are beautiful, as is the location. The staff were all very helpful and pleasant. The room was in good condition and nicely stocked. It was lovely to have tea and coffee facilities and products in the bathroom. "