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Reviews of OYO 1190 Nice Stay Hotel

2 out of 5
OYO 1190 Nice Stay Hotel
No 5, Taman Bistari, Raub, Pahang

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Y, KL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i have booked family suite. The air conditioner is not working and the room have the bad smell. Luckily afyer complain they willing to change another room for us. However, the room still having bad smell and the bed is not clean which you could fell it. The blanket a lot of dust and make nose itchy. Overall, i would not recommend this hotel. The attitude of staff is okay.
Stayed 1 night in Jul 2020
Response from Ammy on 3 Aug 2020
Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Alex

8/10 Good

Amos Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure and security
The place is perfect to stay at the price but only for the water pressure that is way too low as the water heater isn't equipped with a pump even we stayed at the ground floor it doesn't serve any purpose whereas also no security guards at any point to guard the entrance where they just adept with the magnetic door access if anyone were to break in its so easy that you just give it a hard push and it will open or even break the glass where this is no safety at all.
Stayed 1 night in Jul 2020
Response from Jack on 26 Jul 2020
Hey, Amos! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Jack

8/10 Good

Hisham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Zara on 23 Nov 2019
Hi, Hisham! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Zara

8/10 Good

Hisham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Zara on 23 Nov 2019
Thanks for the positive rating, Hisham! Hope to host you soon :) Regards, Zara