Kid Friendly Hotels in Puerto Morelos

"Good stay Better hotels to go to for the price Food is average Buffet is very busy, staff is a little overloaded Lots of beds to tan on A le carts could be improved Overall good place to stay but like I said there is better for the price they charge per night Biggest issue was when I tried to get my friend to pick me up they wouldn’t let him in the gate for security purposes and they MADE me take a taxi to the gate of the hotel for 500 pesos and I time everything out so I’m not sitting at the airport and we missed our checked luggage by 10 minutes so we had to buy a carry on and leave our expensive luggage at the airport, I realize this could be avoided if I left earlier but never have had this issue before and they Royally screwed me on that one. Again could be avoided if I left earlier but I plan things so I’m not sitting around for two hours at the airport I wish this could have been avoided by letting my friend in to take me there as I take responsibility for my own transportation when away. Overall average hotel probably won’t stay there again "

"They are refreshing the resort right now. It is going to be so nice one it is all updated. "

"This is a fantastic resort, head and shoulders above the standard Cancun style. Excellent food, classy environments, gorgeous rooms, and an impressive attention to detail in all respects. In a quiet and secluded part of the Riviera (...for now) it offers a calm and welcome alternative to the stereotypical all inclusive getaway. I don't usually travel to all inclusive resorts, but I would certainly consider returning here. Did I mention the excellent food? Overall, amazing value for the price from beginning to end."

"Clean room. Staff were great. "

"Room was very clean "

"Nice property with beautiful roof top pool, club area is great with ocean front swim out and suite. kids club was excellent, food was ok (surprising in Mexico) and staff were nice but had better service at other Hyatts overall. Evening entertainment was ok."

"The resort was lovely, with a large variety of options for eating. Our butler Carlos was amazing, and made our stay so much smoother and more enjoyable. The beach was lovely, but I do recommend water shoes, because there are some random rocks and such under the water. We had an issue with our room, but our butler Carlos, the maintenance staff, and the rest of the staff were attentive worked in a timely fashion for a solution. The staff were friendly and helpful and we really enjoyed our stay. "

"Excellent resort, very clean - bleaching the pool deck daily, amazing food and no reservations required for à la carte which removes the stress of lining up to book dinner. Highly recommend for families! Sargassum was loaded on the beach and they try their best to remove it daily. "

"Yes"