Cari Taman Karavan di Puerto Morelos

"This hotel is great if you are on a budget. The premium rooms have a mini fridge, mini split, small flat screen, a table and seating, and an outside table/chairs. We had a perfect view to the beach/pool/restaurant. The staff was very attentive. The hotel pool not so great! The tile is coming off and will cut your feet (my daughter, mom, and myself had cuts from the sharp tile that was coming off). There is a lot of sargasso and water is super brown due to the boats being docked right in front...

"The resort was pretty, don’t get me wrong but the customer service was a 1 star. They don’t attend you well at the buffet nor the pool area they really need to consider hiring more staff in both buffet and pool area. Food, there wasn’t a lot of varieties and there was a line to be seated. The room service says included but they charge an extra 200mxn for their service fee. They did us wrong at the bar in the pool by the beach. They were RUDE and just for waiting in line to get a Pepsi they were...

"Excelente"

"Todo muy bien, el buffet delicioso y muy buen trato"

"The hotel was beautiful, room service not the greatest , but I sure will come back eventually. Staff are super nice 8/10"

"Our stay at Royalton Reserve Paraiso de la Bonita was one of the best resort experiences we've ever had. We wanted a vacation where we could relax, enjoy great food, and take advantage of the resort's amenities, and we got so much more than we expected. From the moment we arrived until the day we checked out, the customer service was exceptional. Every member of the staff went above and beyond to make our stay unforgettable. A special thank you to Norma, who was an amazing guide throughout our...