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Reviews of Paradise Spa Hotel

3 out of 5
Paradise Spa Hotel
PT 1483, Batu 2, Jalan Seremban, Tanjung Gemok, Port Dickson, Negari Sembilan

Reviews

6.6
Rating 10 - Excellent. 5 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 20 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Azimah

Stayed 1 night in Sep 2023

8/10 Good

Shin Ru

Travelled with partner
Liked: Cleanliness, staff & service
The stay here was great for a last minute trip. The food from the bistro was amazing however the conditions of the hotel is not the best. When making a booking I saw that it was a king size bed but once checked in, I noticed its two super single bed put together. The jacuzzi and spa service was available but the jacuzzi handle was broken and they forgot to fill up so when it was my time I had to wait half an hour for it to be filled.

4/10 Poor

James

Disliked: Staff & service, amenities, property conditions & facilities
Got wrong room type upon check-in compared to advertisement photo.
Stayed 2 nights in Dec 2021

8/10 Good

Saliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a good place to stay.thanks.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

KHAIRUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Ravindran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Rin, KL

Travelled with partner
Liked: Cleanliness
ordered food from restaurant is okay and good for money..breakfast just ok.tv need to upgrade ‘ant in all channel..hope receptionist give a smile even tired or what.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst, dirty. Not worth for the price
Stayed 1 night in Oct 2019

8/10 Good

ALPHONSE LA E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night stop
A short stay, needed a place to sleep. It served that well. Simple, clean w decent service.
Stayed 1 night in Oct 2019
Response from Kumari on 9 Oct 2019
Dear Value Guest, Thank you for taking time to post your comments and share your review about your recent stay with us. We appreciate your value feedback as it allows us to objectively review the facilities and services, we provide in order to ensure that we meet our guests complete satisfaction.

6/10 Okay

Joseph

Liked: Staff & service
Ample parking space within the hotel. However, living 1 floor below the Gym and Swimming pool with much noise. Breakfast not within the expectation (taste) and was told to pay for my child breakfast as the room charges include for 2 nos. only,
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Small room for an expensive rate. Two single beds combined to make a "king" size bed...what a trick?
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Nurul Zahherra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Emiliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Kumari on 29 Aug 2018
Thanks alot for your support and good review. Hope you enjoy your stay.

4/10 Poor

john, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything old, plug problem, shower broken, facilities not enough
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice staff and clean hotel. Parking is easy as well.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel and good location
Not friendly reception but great hotel. Nice location. Good breakfast
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
deposit too high
deposit is too high and cannot earlier check in.tv channel also bad
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

It's a nice place but a bit far from beach. Nice breakfast and comfort place.
Stayed 1 night in Mar 2018

8/10 Good

jeff, johor

Liked: Staff & service, property conditions & facilities
weird smell
need to clean the room with chemical such as dettol to get rid of the weird smell..
Stayed 1 night in Mar 2018

8/10 Good

T-ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not So Bad & Affordable
1. This hotel cleanliness, im not so satisfied and the Hotel Management need to improve on this. 2. For Foods, the taste is so bad.
Stayed 1 night in Feb 2018

6/10 Okay

Goh

Disliked: Cleanliness, property conditions & facilities, room comfort
The room & toilet smelly during the stayed.Toilet cant flushed.Coffee cup not wash properly and yet still got the coffee stain in & around the cup.The swimming pool for kids is dirty and don't dare to let kids in compared for adults.

6/10 Okay

mark, brunai

Disliked: Cleanliness, room comfort
they didn’t clean properly n the room look old
the kettle still hv water which is mean they never wash it. too expensive for this kind of room.
Stayed 1 night in Feb 2018

2/10 Terrible

Hartini

Disliked: Cleanliness, staff & service, room comfort
Smelly and dirty room
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Hotel
The Hotel is CLEAN BUT most (not all), of the Staff were not even abit friendly..not willing to assist us when we needed help.. Location Awesome everything is there walking distance, Karaoke Beach Pool Laundry 7/11 Food...
Stayed 2 nights in Jan 2018

8/10 Good

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 twin bed
Overall everything is ok . Only a little bit dissapointed because when i make a booking is written 2 twin bed . Actually when we got the room is 2 single bed .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Good and friendly staff, hotel is comfortable and not far away from the town.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
less comfort
u paid with 150 and its like nothing worth. compared with RM80 at bejet hotel cameron highland, the room more comfortable.
Stayed 1 night in Nov 2017

8/10 Good

hasan, seri kembangan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
verry fun and foid is very good but why gym is closed
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Convenient
Location was good

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
nice hotel, nice pool but poor room service
on the second day we wait for hours before our room cleaned. already called front office but still not coming. finally, i have to find the cleaning guy and asked to clean my room (3pm). i expect they clean before noon. other that that is satisfactory.

8/10 Good

jackson, johor bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Spa Hotel
Close to paradise. We had an amazing time here in Port Disckson. Love the beaches. We didnt expect much at first but what we stumbled upon was hips above our expectation.

6/10 Okay

brandon, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but the pool is too small
Satisfying family trip but a bit to for from the beach

6/10 Okay

Fay, Seremban

Everything was fine except for the room was too small.

6/10 Okay

Verified traveller

far from the beach
acceptable hotel but price a bit high during wekend

2/10 Terrible

CHAN YAW YEE, Johor

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience for the hotel
The pillowcase was smelly, the bathroom only provided a bath gel for a DOUBLE adult room? What the hell it is? No toothbrush and toothpaste was provided, but the fees charged is much higher compared with others. Breakfast provided was lack of choices, food tasteless.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice view from swimming pool and free spa included
- small swimming pool but nice view - room included free spa (Jacuzzi, sauna), but service from the staff not so good, called them few times also didnt serve us for the facilities. However, we manage to do it ourself. - breakfast included (basic food) - room condition ok. - staff service sometime ok sometime no respond.

6/10 Okay

Mohamad Fazillilah, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Should have some facilities like billiards table..
Should provide free shuttle to Batu Empat or Bus terminal..:(

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels, best manager
I was looking forward to sending a message about this hotel. I have traveled for years and stayed at many 5 star hotels. Most of our large group was staying at the Lexus, which is about 1/4 mile from the Paradise Spa Hotel. Our meetings were held in the Grand Lexus ballroom. I was unable to get a room there so chose the Paradise Spa Hotel. I am so glad I did. Madame Sum, the assistant manager was most helpful in all the activities I was setting up. She went to such great lengths to connect me with local businesses and organizations to help in my project. The little hotel provided great food, cooked special dishes as we are vegetarian and generally were excellent in every way. I could not give less than 5 on all areas you rate. On another note, I attended the functions in the Grand Lexus ballroom. The carpet was so very dirty, the kitchen area off the ballroom was over run with roaches. They did not have the same standard of cleanliness at all as the Paradise Spa....Well, it taught me that sometimes a smaller, simple hotel can be the very best. It was also peaceful.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Good facilities but bad services.
We had ask the staff more than 4 times in order to send us extra towel. Unfortunately, it took more than 4 hours to deliver to our room as well as bad wifi connection. Difficult to load movie and also when you go up to level 2, we are unable to connect any wifi via mobile devices. Always stated failed to connect due to incorrect password. But in fact, the password is absolutely right! Hope you improve your weakness as I mentioned above, otherwise it will ruin your hotel reputation.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Paradise Spa Hotel, Port Dickson
This is my first time having 'black-out' experience in staying at hotel. The hotel management should be able to provide an initiative to solve the problem instead of letting the customers in dark for a quite long time. The pictures given in website are totally different from a real picture. hence, that is going to be my last stay there. Thank you.
Greetings From Paradise Spa Hotel, Sincere apology from us regards to the power failure which was due to the main power supply from TNB. Thank you for your comments .We will try to improve and do our best .Thank you.

6/10 Okay

CheAzhar

Stayed 1 night in Dec 2021

8/10 Good

kok soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saya sekeluarga berpuashati dengan kemudahan yang disediakan terutama gymnasium, jacuzzi, saunabath dan swimming pool. Bersesuaian dengan nama yang diberikan 'Paradise Spa Hotel'.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok hotel, men dårlig plassering.
Man var avhengig av transport for gjøre noe- strand, andre restauranter enn hotellets eget. Var to i nærheten, men de var mer gatekjøkken og kunne ikke engelsk.