We booked 2 rooms 716 and 715. 715 had bed bugs, large collection of hair and blood stains on the bed sheets. Not responsive only when we pushed things got done. We got another room at 5.20 pm despite our complaint at 2.45,but even that room had ants all over. Totally upset with the management.
Next day breakfast, we went at 8am, no coffee and tea because of circuit breaker issue, only got it done at 9. No action plan at all. They could used urns instead.
This place is not lighted up at night, need torch lights.
My suggestion, close the resort and do a thorough cleaning using professional cleaners.
The management should look into refurbishment.
You are not cheap after all.