Poli hotels from RM466

"A nice hotel in a great location with friendly and helpful staff. The room was a good size but the furniture was a little dated and our room had a couple of slightly wobbly tables, but nothing seriously wrong. A huge fully fitted bathroom with walk in shower, basin, bidet, wc and heated towel rail. Emergency pull cord in the shower. Attentive and very reactive staff. A minor water leak was attended and repaired within an hour and a request for more room coffee was delivered within minutes. The bar area was small and did not appear well used. A small gymnasium was available. The lifts are accessed via a small flight of stairs, but there is a single person wheelchair lift and a porter if required. Many nearby restaurants, shops and bars. Very short walk to the Repubblica Metro station and bus stops outside the hotel. Public transport is ridiculously cheap using tap-in. Overall, I would definitely stay again."

"The hotel was located in a portion of a large building. To reach the hotel portion, there was a small elevator on the ground floor of this building There were no security cameras around the elevator There were no guards at the door to the building. The building door remained open to the public until evening (@ 6 pm). The day before we left, while waiting for the elevator, 4 young men entered and tried to get us on the elevator with them. My husband was pulled in and then they left/ran out of the elevator and the building before the elevator ascended My husband got off the elevator and discovered his wallet had been stolen by the men. He ran after them but they had a head start. We went then to the reception desk for the hotel. They were very sympathetic, called the police and helped explain our situation. We did find our wallet thrown to the floor with ID and credit cards intact. However, all cash was stolen. We don't know if they ever found the thieves. The hotel told us that it was sorry this happened, but since the incident occurred in the lobby of the building, waiting for the elevator, and not in the actual space of the hotel (i.e. not in the reception area, a hotel room or the hall to the rooms), they were not responsible and offered no reduction in our hotel fee nor any other compensation for this trauma. Hopefully cameras have been installed. This was a frightening experience. Although the staff was very nice and helpful, I cannot recommend the hotel."

"Rooms clean and spacious. The staff were lovely and helpful. Breakfast was nice, ideal when out all day and eat as much as you like Plenty of shops near by and easy access to the Termini. Everything is walking distance Overall lovely hotel to stay "

"Perfect location, room was lovely had no dealing with the staff but would visit again "

"Good location which makes touring Rome easy. The hotel itself was pretty average. "

"Very courteous and helpful staff. Clean and very nice hotel. Central location and easy to get where you want to go. "

"Great location, very close to termini train station for easy access to anywhere in Italy, and Rome Fiumicino Airport. Walkable to all the historic sites in town as well. Very clean room with a lot of free items like water and snacks in the room. Comfortable beds too. The most modern stay we had while spending two weeks in Italy"

"The stuff was really nice and helpful, the room was very clean and the location was very good. The only downside was the mattress was probably a bit old and quite uncomfortable. But overall a good experience "

"awesome staff "