Hotel di Playa Mujeres

"Amazing staff and clean beautiful property!"

"We had to move two times due to uncleanliness, and air conditioning malfunction. The 3rd room was a suite, however there was a cockroach in one of the bathrooms."

"Food was amazing, the entire experience was wonderful!"

"Family- friendly"

"A parte de que todo en Cancún es super caro las personas que viven ahí te ven con un símbolo de dolar nada es suficiente les pagas un servicio, un tour o una simple vuelta en taxi y siempre quieren mas propinas y propinas y si no les dejas a veces hasta se molestan, sabiendo que pagaste ya un servicio, isla mujeres el lugar mas caro del todo Cancun de verdad los precio como si fueras millonarios si no vas con alguien conocido te van a estafar en cualquier cosa que compres mucho cuidado, en la...

"If you are wanting to get in the beach water this is not the place. The water was very dirty. The room itself was beautiful and the view was beautiful. Checkout was a headache they probably should offer the champagne for checking out process. The restaurants were nice but I had better food exploring other restaurants outside the hotel."

"I had an amazing stay at this hotel! The staff truly made the experience exceptional. They were incredibly welcoming, organized, attentive, and always willing to help with a smile. Their professionalism and genuinecare deserve a 10/10. The hotel itself was beautiful, clean, and well maintained. Everything was spotless, and it made for a very comfortable stay. I highly recommend this hotel and would definitely stay here again!"

"Rooms are outdated and need deep cleaning Staff is friendly and helpful. Food is mediocre"

"Staff were very pleasant! Clean property, relaxing! So many amenities!!!!"

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"Great food clean great entertainment"

"I loved the property , convenient clean and staff was wonderful ! I liked it here better than the SLS!"

"Room was clean and room cleaner was amazing. The staff only caters to Spanish speaking people. I purchased “The Level” package and it really didn’t matter or make a difference. They let anyone on the beach and sit in the chairs on the beach bringing their own drinks and food. We sat in the “exclusive” area on the beach and no one brought us a drink until we complained because the waiter served other people in the “exclusive” area. We bought a charger from the gift shop that didn’t work and they...

"What an incredible experience! The resort with three different hotels made the location enormous in size. Villa de Palmar was incredible, Hotel Garza Blanca was beautiful and the Hotel Mousai was state of the art adult area and we happened to enjoy all three hotels. The accommodations, the pools, the beach, and especially the food were above par attached with a very friendly wait staff. We will return soon!"

"Tal vez ampliar un poco el menu"