Hotels in Playacar, Playa del Carmen

"Yes Restaurants are 10000/10 everything was Delicious and fresh every day!!!! Bar had the best bartender enjoy to fullness "

"The property was absolutely beautiful! I usually have an issues finding chairs at all-inclusives but I never felt like this was the case (or like I had to get up early to “claim” a spot). This resort is huge and I’m sure that helps! It’s nice for walking, but a shuttle is available for those who have mobility issues (it just takes some patience waiting for it to come around). As someone traveling with adults and no children I also enjoyed there were adult-only sections! :) The staff were all very kind, the ONLY concern I had during my stay (which some of my friends had the same issues), is that there seems to be either miscommunication or technical issues with their website and food reservation systems. Two times during my stay I visited guest services to ask about modifying the number of guests (they were very kind and able to help accommodate these requests) however, once I showed up to the restaurants, these modifications had not carried over and was almost denied entry both times. These were awkward interactions and I could feel frustration on the staff’s end (as I’m sure they encounter guests asking for modifications last minute quite often) however, this was not the case in my scenarios. I do wish the restaurants were easier to reserve - there always seems to be open tables, which does allow for a more peaceful dinner experience, but it is unfortunate more people cannot enjoy them. I would recommend attempting to book them right after check in. Food is great! :)"

"Need more bars"

"Property was perf ct for our first full family vacation. Staff and amenities were great. "

"This resort is far better than it appears online! "

"We love staying at the reef! It is a small resort with everything you could ever need. The food is good and the staff are kind! "

"The food was terrible. The alcohol was in plastic bottles and the only "high end" was absolute and baileys for members only. Staff was great and entertaining/helpful. Place was clean. "

"We were not given the room we requested. 2 beds instead of a king. The staff was very uncooperative in getting us into a new room, and we finally gave up trying. Very disappointed."

"The rooms are great. Large, big kitchen area and great TV’s. United States programming. My room had a small balcony. Breakfast was okay. It’s a great place to stay in transit as it has an airport shuttle. "