Hotel Best Western di Palos Park

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"I made a mistake booking the online reservation. I was a little upset but the guy at the front desk was patient as I worked through the problem and rebooked the hotel room. I Thank the front desk for being Calm and Patient as I worked through the situation."

"Manager MrJordyn - His customer care is so soooo great."

"Clean room, good breakfast, polite staff. Great stay!"

"A spacious room with a beautiful TV comfortable bed"

"Room was fantastic. Small couch helpful for bad back issues. Loved the bathroom lights that were motion sensored. "

"Great customer service and the person on the front desk was very respectful and polite. "

"Everything was fabulous, I loved the service, a 100% to the person who works at breakfast, very kind "