BBQ/picnic Area

Reviews of Super 8 by Wyndham Palestine

2 out of 5
Super 8 by Wyndham Palestine
205 E Palestine Ave, Palestine, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 262 reviews" "
Rating 8 - Good. 79 out of 262 reviews" "
Rating 6 - Okay. 28 out of 262 reviews" "
Rating 4 - Poor. 14 out of 262 reviews" "
Rating 2 - Terrible. 20 out of 262 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Euclid

Disliked: Cleanliness, staff & service, property conditions & facilities
A Dragon
Stayed 1 night in May 2024

8/10 Good

Desmond, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything it you was okay
Stayed 1 night in May 2024
Response from M on 10 May 2024
Dear Desmond,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Christopher, Lago Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place...
Stayed 1 night in Apr 2024
Response from M on 26 Apr 2024
Dear Christopher,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay except for the power went out for over an hour, but other than that I can see a return visit.
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Rose,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Terrible

DAISY

Travelled with family, Travelled with family and small children
Refused to give me a non smoking room after I accidentally booked a smoking room. Then finally agreed if I put a cash deposit only. Rude and shady.
Stayed 1 night in Dec 2023
Response from M on 12 Jan 2024
Dear Daisy,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on 28 Dec 2023
Dear Wendy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from M on 21 Feb 2024
Dear Kelly,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely, The Management Team

10/10 Excellent

Serenity Rachel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came there to go to The Polar Express they offer a shuttle and have coupon for cookies. Very friendly very polite very clean
Stayed 1 night in Dec 2023
Response from M on 8 Dec 2023
Dear Serenity Rachel,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Dave

Stayed 3 nights in Nov 2023
Response from M on 23 Dec 2023
Dear Dave,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Randy

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from M on 23 Nov 2023
Dear Randy,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

harding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from M on 18 Nov 2023
Dear Harding,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

tonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean and newly remodeled.
Stayed 1 night in Nov 2023
Response from M on 18 Nov 2023
Dear Tonja,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

larry

Liked: Staff & service
Disliked: Cleanliness
A $25 gallon of paint would go a long way. We stayed in unit 119. This was our second stay. For a tight budget it's ok.
Stayed 1 night in Nov 2023
Response from M on 9 Nov 2023
Dear Larry,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, mediocre breakfast
Room - good. Breakfast - not so good. Not many choices, very small room, only 2 tables I think.
Stayed 1 night in Oct 2023
Response from M on 2 Nov 2023
Dear Paula,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Allen

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Unsatisfied customer
A/C unit didn’t work so I had to fix it. They locked us out of our room because they thought the A/C still wasn’t working. We had to wait almost an hour to even get back in our room
Stayed 2 nights in Oct 2023
Response from M on 26 Oct 2023
Dear Allen,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

2/10 Terrible

LaTonya

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t stay there, huge roaches and unsafe area.
Stayed 1 night in Oct 2023
Response from M on 26 Oct 2023
Dear Latonya,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

10/10 Excellent

Michael, West Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from M on 6 Oct 2023
Dear Michael,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on 6 Oct 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Tiffany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, safe, clean, We were pulling a machine on a trailer and got it in the parking lot fairly easily *Note - firm mattress (which is great for people like me with back issues). This is our second time staying here and we will always stay HERE when passing thru the area. 5 stars
Stayed 1 night in Sep 2023
Response from M on 30 Sept 2023
Dear Tiffany,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Tiffany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfy beds, surpasses all my expectations and we will stay here again
Stayed 1 night in Sep 2023
Response from M on 22 Sept 2023
Dear Tiffany,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, any problems were dealt with promptly and staff cleaning my room were friendly and helpful. More than ample parking. Lovely area to sit and relax.
Stayed 6 nights in Aug 2023
Response from M on 8 Sept 2023
Dear Joyce,Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent service and responsive staff. Our ample parking and serene sitting areas are designed to enhance your stay. We look forward to welcoming you back soon!Best Regards,Management Team

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
This is one of the better Super 8 by Wyndham hotels. The floors need a good scrub and there were mouse droppings on the floor. We never saw a mouse but units need to be inspected for rodents.
Stayed 1 night in Aug 2023
Response from M on 24 Aug 2023
Dear Guest,We appreciate your feedback and are glad you found our Super 8 by Wyndham hotel to be one of the better ones. Our apologies for any cleanliness issues you encountered, and we're addressing the floors and pest concerns immediately. Your comfort is our priority, and we'll ensure a more enjoyable stay next time.Best Regards,Management Team

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Palestine
Great newly remodeled motel, for the price paid. No frills, but clean and efficient. In a nice neighborhood, and directly in the flow of travelers through Palestine...no detours needed
Stayed 1 night in Aug 2023
Response from M on 18 Aug 2023
Dear Jerry,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

Verified traveller

Dirty floors
Floors turned our feet black. Brought it to their attention when we checked out.
Stayed 1 night in Aug 2023
Response from M on 18 Aug 2023
Dear Guest,We are really disheartened to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.Sincerely,Management Team

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 18 Aug 2023
Dear Virginia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely recommend this Super 8
Our stay was very nice. The room was clean and had nice decor. It was quiet and we were very comfortable. The staff was friendly and the breakfast was good and danishes were fresh. We would definitely stay there again if the need arises. We did not expect it to be as nice and it was., so we were pleasantly surprised. We stayed at 10 different motel/hotels on this trip and this Super 8 was much better than other more expensive accommodations.
Stayed 1 night in Jul 2023
Response from M on 4 Aug 2023
Dear Karen,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Rocio

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The roommate was very dirty hair blankets pillows he's never happened to me before before always it was clean .
Stayed 1 night in Jul 2023
Response from M on 4 Aug 2023
Dear Rocio,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

4/10 Poor

Melyssa

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from M on 4 Aug 2023
Dear Melyssa,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2023
Response from M on 4 Aug 2023
Dear Mark,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here in Palestine
Very clean and quiet
Stayed 1 night in Jul 2023
Response from M on 21 Jul 2023
Dear Debra,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeled room
The room was immaculate. Bathroom has been remodeled & no sign of grout mold b/c it was all new. The tile on the bathroom floor was new. Very nice to see old buildings being updated. Good job & so happy all carpeting is gone from most hotels now.
Stayed 1 night in Jul 2023
Response from M on 21 Jul 2023
Dear Nancy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Niaeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from M on 7 Jul 2023
Dear Niaeshia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from M on 7 Jul 2023
Dear Brenda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Cathy

Stayed 1 night in Jul 2023
Response from M on 29 Jul 2023
Dear Cathy,property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Sandy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from M on 7 Jul 2023
Dear Sandy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from M on 23 Jun 2023
Dear Crystal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Belinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and neat. It was a small room with 2 queen beds and it was perfect for a one night stay. Not a fancy place but rates are reasonable and staff was kind. Could have had more towels in the room. The continental breakfast was sweet bread, cereal, and coffee but no place to sit down and enjoy it. Full of men who did not move to give us a chair. Sweet bread was gone but staff came out to give us some before we left.
Stayed 1 night in Jun 2023
Response from M on 23 Jun 2023
Dear Belinda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023
Response from M on 23 Jun 2023
Dear Jeffrey,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroach in my room
Stayed 1 night in Jun 2023
Response from M on 8 Jun 2023
Dear Kathryn,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet ...mostly!
Check in was easy with friendly staff. There was a small patch of mold in the shower room, and there were some loud "gurgling/popping sounds" during the night coming from the drain in the basin, which we assumed to have originated from the room above us. Stuffed a wash-cloth into the drain and all was quite after that.
Stayed 1 night in May 2023
Response from M on 2 Jun 2023
Dear Lisa,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Vicki

Stayed 1 night in May 2023
Response from M on 17 Jun 2023
Dear Vicki,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Sincerely,Management Team

10/10 Excellent

Jerry

Stayed 1 night in May 2023
Response from M on 26 May 2023
Dear Jerry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 is pretty great
Everything was better than I expected
Stayed 1 night in May 2023
Response from M on 26 May 2023
Dear Thomas,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Mitchell

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good experience. Check-in/out was quick. Room was in good shape besides some loose flooring near the sink. Didn't use the free wi-fi because my phone warned me the network was unsafe or something. No issues in the room, beds were comfy but pillows were pretty lumpy. Good value for the price.
Stayed 1 night in May 2023
Response from M on 19 May 2023
Dear Mitchell,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management team

6/10 Okay

Lucy

Liked: Staff & service
My room was dirty. The walls were dirty. The doorhandle was dirty. The door was dirty. I had to go over those things with a Clorox wipe.
Stayed 1 night in May 2023
Response from M on 19 May 2023
Dear Lucy,We are really gutted to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.Sincerely,Management Team

2/10 Terrible

Rocio

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from M on 12 May 2023
Dear Rocio,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from M on 12 May 2023
Dear Steve,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I expected!
Honestly for this to be a front door entrance hotel I was really surprised. Clean and cozy. The only thing was it smelled like wet mildew but I always carry Febreze so that was an easy fix. For the money I will def be back next year for Regionals again.
Stayed 1 night in Apr 2023
Response from M on 5 May 2023
Dear Tracy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
We had a quick trip to Palestine for a concert. Super 8 was a great one night stay for the price. The hotel is older, but remodeled and very clean.
Stayed 1 night in Apr 2023
Response from M on 21 Apr 2023
Dear Diana,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to see an updated, clean Super 8 in a small town. Very clean, no issues checking in or out. Hot water good, everything in great condition in our room, good mattress. Kudos to management.
Stayed 1 night in Apr 2023
Response from M on 21 Apr 2023
Dear Elizabeth,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team