Otari hotels from RM252

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"The room is spacious and clean. Good for a family. "

"We had a great stay, and would love to come back!"

"Wonderful place to stay with excellent food and hosts! "

"The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street. "

"Good hotel"

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"キッチン用品などの備品が最新で ひとつひとつが清潔にされていました！"

"A extraordinary hotel with very nice staff and good premises. "

"Nice resort in the mountain, with exterior onsen. "

"Great location and clean "

"We really enjoyed our stay, the onsen was amazing after skiing everyday. The rooms were so cozy with very comfortable beds. "

"Superb! We loved the ski in and out and the staff was amazing! "

"Amazing, has to be the best place to stay in Hakuba"

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"