Hotel Dekat Kolam Kamaike

"Clean room"

"温泉は熱めですが個人的には好きな温度で疲れがとれゆっくりできました。 また、朝食を頼みましたが美味しかったです。 スタッフのおもてなしが一番素晴らしいです。 また、必ずリピートします。"

"Clean rooms and owners are helpful."

"Communication: easy to communicate with the owners via whatsapp prior to our arrival and once we were there to organise shuttles etc. Staff: whilst we were there, the owners were away however Alex looked after all of our requests. He was friendly, approachable and always willing to help at all hours of the day. Room: We stayed in the 'run of the house' room which had plenty of space. There was a heater in the room along with a (I dont know the name) small table you sit on the floor at and can...

"Family of 5, booked 2 rooms with ensuites. Everything was great from the amenities to the food and helpful staff. The Ryokan is around a 300-500m walk from the ski lifts however they offer a shuttle service every morning. You can also reserve the shuttle at other times to head out to restaurants etc."

"宿の方は皆さん優しく、朝到着するとお部屋が空いていたとのことで、すぐチェックインさせてもらえました。チェックアウト後も、ロビーに荷物を置いておけて、17時までなら無料で温泉も入って良いと素晴らしいサービスでした。ありがとうございました。"

"This was the highlight of our trip to Japan! Such a cool, eclectic hotel, right off of the slopes. Coolest staff, and absolutely loved the silk screening session with our newfound friends."

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"駐車場がちょっと停めにくかったです"

"房間很大，很新，很乾淨。 服務態度很好"

"施設は古いがそれなりに清潔で、滞在は快適でした。ベッドも掛け布団も良かったです。"

"Very comfortable accommodation. Staff were super friendly and helpful. "

"We stayed for 17 days. The listing states "ski in / ski out access". This is untrue. The property is a 15 minute walk from the hotel. There are portions of the walk that are unsafe if there is snow in the side of the roads, busses and traffic have to stop and go around pedestrians. The ski shuttle stop is at the resort. Uber/Taxi was 12 USD one way at the time of our stay/this review. There is no breakfast or food whatsoever at this hotel. There is one microwave for the entire hotel. It was...

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "