Orient hotels from RM305

"The Accessible room I booked was unavailable on arrival and they had no ADA rooms. We waited hours for a non ADA room that had a wider bathroom door for wheelchair access but no grab rails, and as a result, I fell in the shower. It took 70 minutes from the time we phoned the front desk for someone to show up at our room to write an incident report. We ultimately called the police to create a formal report on my fall. At that point, the GM arrived to apologize and offered to refund our stay and give us another date. But the experience left us without the desire to return. Our stay was stressful, and physically challenging— the opposite of what we needed. "

"Staff was excellent. Breakfast was good. "

"Good: Breakfast had boiled eggs and yogurt. That's nice. Front end staff very nice. Bad: The bed was awful. The room is outdated and little dingy, dirty/peeling wallpaper. Housekeeping was nonexistent. You can hear EVERYTHING. I was on the first floor. Every stop above. Everything the neighbors are saying. Everything outside. Loudest hotel I've ever stayed at."

"Great"

"Great friendly adorable"

"Great family experience only thin was the check in that although I have Hilton Honors had to go to the front desk and the person there was not so knowledgeable of the area or helpful as the room was available 1 hr late. All the rat was great"

"The kitchen was fully equipped and spotless. There were plenty of TV channels, and I loved the extra lighting in the room. The pool area and gym were also very clean. The attentive staff was the best part of the stay. "

"We came to Groton for a 2-night getaway. The hotel was fine, if a bit worn, but unfortunately there had been a fire in one of the rooms the day before we arrived. Although the hotel staff worked hard to fix things, the hallways smelled very strongly of smoke. There was no smoke odor in our room, though. The room was very large and quite pleasant."

"Nice and clean. Staff were very nice and courteous."