Loews Old Town Chicago hotels

"The location was perfect for us adjacent to Northwestern Hospital. The staff were extremely helpful and friendly, particularly the manager of the rooftop bar/restaurant. Lovely Spring sunset on the roof overlooking the downtown. Definitely will stay again"

"We had bagels and orange juice. It was ok. I was not aware I had to pay for parking, it should have been included since I am staying at their establishment. I had to remember to get a ticket out of the machine and have it validated every time I went in and out, unnecessary hassle. It's a nice place however it's next to the freeway so and rush hour it's noisy, I doubt their windows are sound proof. The beds are hard, should be not too hard not too soft. One big issue, we got a message saying they were working on the hot water and browish water would be coming out to just let it drain. Well, that's unsettling when you're trying to brush your teeth and take a shower. Kind of disappointing. "

"Very clean and spacious! Friendly staff Generous breakfast tho coffee could be much better ditto tea…both like dishwater if British take t-bags! If coffee fan have elsewhere. And no water in rooms after first night. Apart from those niggles beds very comfy enjoyable stay…roof top bar a must!"

"The pub below was nice to have and the rooms were clean. They were able to hold our bags for us when we got there and when we left with no extra charge. Our room was ready when we got there thanks to the online checking in. Check out was easy and there was almost always someone at the front desk. The only thing I didn’t like was no exhaust in the bathroom so it made the room hot, but we just turned the temp down."

"The hotel is beautiful and has very helpful staff. Room is not as nice as shown in pictures- feels a little musty and dark. The view is also not amazing at least from the lower levels. However, it is a great place for a short visit and in a beautiful location."

"All was good"

"Hotel looks better on website, not as I expected. Overall it is okay but would probably try a different hotel on my next visit."

"The bar being open late is nice and the staff are very helpful."

"Staff was very good, attentive. The property itself is in a great location, but the room showed some wear and tear - exposed drywall screws holding on bathroom door trim with some paint slapped on it, smelly sink, water damage and peeling paint on inside window sill, visually boring interior that looks like it's from the 1990's"