Reception hall

Reviews of Okinawa Hinode Resort and Hot spring Hotel

4 out of 5
Okinawa Hinode Resort and Hot spring Hotel
3-18-33 Makishi, Naha, Okinawa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 214 out of 320 reviews" "
Rating 8 - Good. 76 out of 320 reviews" "
Rating 6 - Okay. 23 out of 320 reviews" "
Rating 4 - Poor. 5 out of 320 reviews" "
Rating 2 - Terrible. 2 out of 320 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

EUN SIL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Free beer offers is charming but ramen or soba isn’t that delicious. It made my experience made bad. Bed is spacious and room is clean. Location is a bit far from the Main Street. If they provide free parking, it could not be better.
Stayed 2 nights in Jan 2024
Response from 沖縄逸の彩 温泉リゾートホテル くちこみ担当 on 16 Jan 2024
안녕하세요.오키나와 히노데호텔 프론트의 조재욱이라고 합니다.이번에 저희 오키나와 히노데호텔을 이용하여 주셔서 진심으로 감사드립니다.오키나와에서 즐거운 추억을 많이 만드셨는지요. 귀중한 피드백 고맙습니다. 저희 호텔의 무료주류서비스, 넓고 깨끗한 객실을 좋게 평가해 주셔서 감사드립니다. 라멘과 주차장 이용에 불편함을 끼쳐 드려 송구할 따름입니다. 보내주신 어드바이스 겸허히 받아들이며 ,더욱 나은 서비스로 개선할 수 있는 계기가 될 수 있도록 최선을 다하겠습니다. 항상 건강하시고 행복한 나날이 되시기를 바라며 다음에 또 뵐 수 있는 그 날을 저희 오키나와 히노데호텔 전직원 손꼽아 기다리고 있겠습니다. 그리고 이번보다 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Hyunil

Stayed 1 night in Jan 2024
Response from Frontdesk Shigeta on 27 Feb 2024
Thanks for the good feedback!We will do our best to provide better service in the future.

8/10 Good

Yutzu

Stayed 4 nights in Dec 2023
Response from 沖縄逸の彩 温泉リゾートホテル くちこみ担当 on 12 Apr 2024
感謝您選擇入住我們的飯店!非常高興您在住宿期間感到滿意。我們將持續努力,不斷提升服務品質,以滿足客戶的期望。期待您的再次光臨,我們將全心期待您的到來。前台 平林

8/10 Good

SUN JUNG

Stayed 3 nights in Dec 2023

10/10 Excellent

Taehoon

Stayed 1 night in Dec 2023

10/10 Excellent

Sai On

Stayed 4 nights in Nov 2023

10/10 Excellent

JUNGIN

Stayed 5 nights in Nov 2023

10/10 Excellent

Kai Lok

Stayed 1 night in Nov 2023

10/10 Excellent

SAEROM

Stayed 3 nights in Nov 2023

10/10 Excellent

Dipu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent and helpful staff! Would stay again!
Stayed 3 nights in Nov 2023
Response from 沖縄逸の彩 温泉リゾートホテル くちこみ担当 on 11 Nov 2023
Dear valued guest,Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed our great location and found our staff to be excellent and helpful. It was a pleasure to have you as our guest, and we would be thrilled to welcome you back for another stay in the future.If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We are always here to assist you in any way we can.Thank you again for your feedback, and we look forward to seeing you again soon.Warm regards

10/10 Excellent

Hyeran

Stayed 2 nights in Oct 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cathy

Stayed 6 nights in Oct 2023

10/10 Excellent

Simon

Stayed 3 nights in Sep 2023

10/10 Excellent

Segn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great transport links, close to action but far enough away for calm night small (typical for Japan) rooms but has everything you need. pool and hot springs lovely - especially in evening to wind down Amazing breakfast - so substantial that didn't really need much lunch/snacks free ice cream and drinks all day and evening ramen noodles super. there is a queue but this is really not that bad. made things much more affordable would recommend I was with husband and 5 year old. they also have afternoon activities but we were mostly out in the daytime
Stayed 4 nights in Aug 2023
Response from 沖縄逸の彩 温泉リゾートホテル くちこみ担当 on 19 Oct 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience and enjoyed our facilities and services.We're pleased to know that our location provided you with the convenience of being close to the main attractions while also ensuring a peaceful night's rest. We understand that room sizes in Japan might be different from what some guests are accustomed to, but we're glad to hear that our room met your needs.It's wonderful to hear that you enjoyed our pool, hot springs, and especially our breakfast offerings. We take pride in our culinary selections, and it's always rewarding to know that it added value to our guests' stay. We're also thrilled that our complimentary ice cream, drinks, and evening ramen enhanced your experience and made your stay more affordable.Thank you for recommending our hotel to other travelers. We hope to have the pleasure of welcoming you and your family back in the near future.Thank you

10/10 Excellent

PO FENG

Stayed 2 nights in Sep 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

somlee

Stayed 1 night in Jul 2023
Response from Frontdesk Shigeta on 17 Jul 2023
Thank you for giving us a perfect score. We are happy that you enjoyed your experience at our hotel. It's guests like you that make our job wonderful. We look forward to serving you again.

8/10 Good

JINHONG

Stayed 1 night in Jul 2023
Response from Frontdesk Shigeta on 17 Jul 2023
Thank you for your positive rating. We're glad to know that you had a good stay with us. We continually strive to improve our services and your feedback is valuable to us. We look forward to welcoming you back in the future.

10/10 Excellent

Intae

Stayed 1 night in Jan 2023
Response from Frontdesk Shigeta on 11 Jul 2023
I'm glad to hear that you're satisfied! If there's anything more you need or if you have any other feedback, feel free to share. We're always here to help and aim to make your experience the best it can be.

10/10 Excellent

Ho Ming

Stayed 4 nights in Jun 2023
Response from Frontdesk Shigeta on 11 Jul 2023
I'm glad to hear that you're satisfied! If there's anything more you need or if you have any other feedback, feel free to share. We're always here to help and aim to make your experience the best it can be.

10/10 Excellent

YU FANG

Stayed 1 night in Jun 2023
Response from Frontdesk Shigeta on 8 Jun 2023
We're delighted to hear your good evaluation. We will continue striving to offer excellent services. Looking forward to welcoming you back soon.

10/10 Excellent

TAEIL

Stayed 2 nights in May 2023
Response from フロント Cho Jaewook on 29 May 2023
안녕하세요. 오키나와 히노데호텔 프론트 조재욱이라고 합니다.이번 저희 오키나와 히노데호텔에 방문해 주셔서 진심으로 감사드립니다.저희 호텔의 모든 면을 높이 평가해 주셔서 감사드립니다. 여기에 자만하지 않고 더욱 더 좋은 호텔이 되도록 노력하겠습니다.항상 건강하시고 행복한 나날이 되시기를 희망합니다. 감사합니다.

10/10 Excellent

MELANIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful staff, superior beds, pillows, breakfast. Very convenient subway access. Beautiful hotel.
Stayed 3 nights in May 2023
Response from Front Desk Hirabayashi on 5 Jun 2023
Thank you for sharing your positive experience at Okinawa Hinode Resort Hotel.We're delighted to hear that you appreciated our dedicated staff, comfortable beds and pillows, enjoyable breakfast and convenient monorail access. Your review encourages us to continually strive for excellence and we're looking foward to seeing your next visit.Okinawa Hinode Resort Hotel

10/10 Excellent

Marie Ysabelle

Stayed 2 nights in Apr 2023
Response from フロント 平林 on 15 May 2023
この度は沖縄逸の彩温泉リゾートホテルにご宿泊いただき、また大変嬉しいレビューをお寄せいただき誠にありがとうございます。お客様にご満足いただける体験を提供できたこと、スタッフ一同、大変嬉しく思います。今後もお客様により良いサービスを提供できるよう努めて参ります。お客様のまたのご来館を心よりお待ち申し上げております。沖縄逸の彩温泉リゾートホテル

10/10 Excellent

Wing Sheung

Stayed 3 nights in Apr 2023
Response from フロント 平林 on 15 May 2023
この度は沖縄逸の彩温泉リゾートホテルにご宿泊いただき、また大変嬉しいレビューをお寄せいただき誠にありがとうございます。お客様にご満足いただける体験を提供できたこと、スタッフ一同、大変嬉しく思います。今後もお客様により良いサービスを提供できるよう努めて参ります。お客様のまたのご来館を心よりお待ち申し上げております。沖縄逸の彩温泉リゾートホテル

10/10 Excellent

Wing Yip

Stayed 6 nights in Mar 2023
Response from Frontdesk Hirabayashi on 15 May 2023
Thank you very much for choosing to stay at Okinawa Hinode Onsen Resort Hotel and for your wonderful review. We are delighted to hear that you had a satisfactory experience.We will continue our efforts to provide even better service to our guests. We look forward to welcoming you back in the near future.Okinawa Hinode Onsen Resort Hotel

10/10 Excellent

KOBAYASHI

Stayed 4 nights in Mar 2023
Response from フロント 平林 on 15 May 2023
この度は沖縄逸の彩温泉リゾートホテルにご宿泊いただき、また大変嬉しいレビューをお寄せいただき誠にありがとうございます。お客様にご満足いただける体験を提供できたこと、スタッフ一同、大変嬉しく思います。今後もお客様により良いサービスを提供できるよう努めて参ります。お客様のまたのご来館を心よりお待ち申し上げております。沖縄逸の彩温泉リゾートホテル

8/10 Good

TOMOKA

Stayed 1 night in Mar 2023
Response from フロント繁田 on 15 May 2023
この度は沖縄逸の彩温泉リゾートホテルにご宿泊いただきありがとうございます。また、高評価をいただきとても嬉しく存じます。今後も皆様にご満足いただけるホテルを目指して精進してまいります。

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and not cluttered. Room space adequate. Well kept room. The drink and ice cream stations excellent. Enjoyed alot staying for 6 nights in this hotel. Thank you
Stayed 6 nights in Feb 2023
Response from フロントRYU on 8 Apr 2023
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and found the hotel to be clean and well-kept. We are also happy that you enjoyed the drink and ice cream stations during your stay. We hope to welcome you back again in the future.

10/10 Excellent

kwok ching

Stayed 4 nights in Feb 2023
Response from Frontdesk Shigeta on 15 May 2023
Thank you for choosing Okinawa Hinode Hot Spring Resort Hotel for your stay and for your wonderful review. We look forward to your next visit.Okinawa Hinode Hot Spring Resort Hotel

8/10 Good

Ginni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and common area are clean. Staff is nice.
Stayed 3 nights in Feb 2023
Response from フロントRYU on 8 Apr 2023
Thank you for your feedback. We are glad to hear that you found the room and common area to be clean and the staff to be nice. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Excellent

MING TAK

Stayed 6 nights in Jan 2023
Response from Frontdesk Shigeta on 9 Feb 2023
Thank you very much for choosing our hotel. Thank you very much for your kind evaluation of our hotel.We hope you had a pleasant stay with us. We look forward to having you stay with us again next time.

10/10 Excellent

Sunghan

Stayed 4 nights in Jan 2023
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. We would also like to thank you again for your evaluation. We hope you enjoyed our alcoholic beverage service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

10/10 Excellent

HYEJI

Stayed 2 nights in Jan 2023
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. We would also like to thank you again for your evaluation. We hope you enjoyed our alcoholic beverage service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

10/10 Excellent

Heesung

Stayed 2 nights in Jan 2023
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. We would also like to thank you again for your evaluation. We are very happy to receive such a high evaluation. We will continue to improve our services to fulfill this evaluation. We look forward to seeing you again in the future.

8/10 Good

AKI

Stayed 2 nights in Jan 2023
Response from フロント 繁田 on 25 Jan 2023
AKI様この度は当ホテルにご宿泊いただき誠にありがとうございます。また、その際の評価をしていただき重ねてお礼申しあげます。このような高い評価をいただきとても嬉しいです。当ホテルの朝食やフリードリンクのサービスはお楽しみいただけましたでしょうか?今後もお客さまにお楽しみいただけるようさらなるサービス向上を目指します。AKI様の次回のご来館を心よりお待ちしております。

10/10 Excellent

tsuguhiro

Stayed 4 nights in Dec 2022
Response from フロント 繁田 on 25 Jan 2023
tsuguhiro様この度は当ホテルにご宿泊いただき誠にありがとうございます。また、その際の評価をしていただき重ねてお礼申しあげます。このような高い評価をいただきとても嬉しいです。当ホテルの食べ飲み放題サービスはお楽しみいただけましたでしょうか?今後もより多くのお客さまにお楽しみいただけるようさらなるサービス向上を目指します。tsuguhiro様の次回のご来館をお待ちしております。

10/10 Excellent

TAEIL

Stayed 4 nights in Dec 2022
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our all-you-can-eat ice cream and ramen service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

10/10 Excellent

shujie

Stayed 4 nights in Dec 2022
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for staying at our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our all-you-can-eat ice cream and ramen service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

8/10 Good

Diep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location & transportation
Stayed 2 nights in Dec 2022
Response from Frontdesk pabi on 25 Jan 2023
Hi Dear Diep,Thank you for choosing our hotel this time.We are really feel good that you are spend your good time on our hotel.Thanks for the sharing your good review towards our hotel.We are waiting for your further coming.

10/10 Excellent

Kazuhiro

Stayed 2 nights in Dec 2022
Response from フロント 繁田 on 25 Jan 2023
Kazuhiro様この度は当ホテルをご利用いただき誠にありがとうございました。また、その際の評価をいただき重ねてお礼申しあげます。10という素晴らしい評価を頂けてとても嬉しく存じます。今後も、今回いただいた評価に恥じることの無いよう、より良いサービスの向上を目指してまいります。またぜひお越しくださいませ。

10/10 Excellent

wai ngar carrie

Stayed 2 nights in Nov 2022
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. We would also like to thank you again for your evaluation. We are very happy to receive such a high evaluation. We will continue to improve our services to fulfill this evaluation. We look forward to seeing you again in the future.

8/10 Good

MASARU

Stayed 2 nights in Nov 2022
Response from フロント 繁田 on 25 Jan 2023
この度は沖縄逸の彩温泉リゾートホテルにご宿泊いただき誠にありがとうございます。また、その際の評価を残していただき重ねてお礼申しあげます。今回頂いた評価を基に、さらに良いサービスの向上を目指し精進してまいります。また機会がございましたら、ぜひ当ホテルをご利用くださいませ。

8/10 Good

Amanda

Stayed 4 nights in Nov 2022
Response from Frontdesk Shigeta on 25 Jan 2023
Thank you very much for choosing our hotel. We would also like to thank you again for your evaluation. Based on your evaluation, we will improve our service. We look forward to seeing you again.

8/10 Good

Kai Wai

Stayed 3 nights in Nov 2022
Response from Frontdesk Shigeta on 9 Feb 2023
Thank you very much for choosing our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our all-you-can-eat ice cream and ramen service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

8/10 Good

Wai yee

Stayed 2 nights in Nov 2022
Response from Frontdesk Shigeta on 9 Feb 2023
Thank you very much for choosing our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

10/10 Excellent

Lai Man

Stayed 2 nights in Nov 2022
Response from Frontdesk Shigeta on 9 Feb 2023
Thank you very much for choosing our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our all-you-can-eat ice cream and ramen service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

10/10 Excellent

Paul

Stayed 1 night in Oct 2022
Response from Frontdesk Shigeta on 9 Feb 2023
Thank you very much for choosing our hotel. Thank you again for your positive feedback. We are very happy to receive such a high evaluation. We hope you enjoyed our all-you-can-eat ice cream and ramen service. We will continue to improve our service for your enjoyment. We look forward to your next visit.

8/10 Good

Rika

Stayed 2 nights in Oct 2022