Shangri-La Hotels and Resorts Okada Manila hotels

"Air conditioner was great! Only complaint I have is going to the 11th floor and I guess other high floor is a maze. Maybe they are fixing up the hotel. Other than that great place "

"T"

"An aging and gorgeous hotel, but a true 5 star hotel, room electronics needs updating, superb service of days of yore"

"The rate is way too much. "

"We had a pleasant stay at Hotel 101 overall. What truly stood out was the staff. They were very friendly, approachable, and consistently helpful from check-in until check-out. You can tell they genuinely care about their guests, and that kind of service makes a big difference. The room was clean and well-kept, which we appreciated. Housekeeping did a good job maintaining the space throughout our stay. There are a few areas that could be improved. The air conditioning unit seems to need maintenance, as it wasn’t performing at its best. The towels, while clean, were already worn out, with some discoloration and thinning fabric. Replacing these would definitely elevate the guest experience. Breakfast was okay. Not exceptional, but still decent enough to start the day. Overall, it was a comfortable stay, made even better by the excellent service of the staff. With a few improvements, this hotel can easily provide an even better experience."

"Service was wonderful! Staff were so friendly and helpful. There’s free shuttle to MOA which was nice. I wish there was also a shuttle to NAIA. I wanna rate it 5 stars, however, it felt like I was misled by the pictures of the room. The room looked new on the pictures and I booked it with the thought that they would be new or remodeled. However, we were upgraded to a Junior suite and even though that was nice at first, I was disappointed with the room. It was spacious but it was incredibly dated. We didnt really need a big room for a one night stay. I would rather have a remodeled room. Also, despite of being at 6th floor it was incredibly noisy from the road. This also did not help when we have an early flight to catch. Breakfast buffet is ok. They barely had any Filipino options which was disappointing. I dont think I’ll book with them again. The staff are wonderful but i’d rather spend my money elsewhere with better room and food options"

"Place was nice and exciting but dated everywhere . Food at Benjarong under qualified to charge too much. Pantry breakfast was amazing. Areas behind the koi pond a bit unkempt and needs cleanup and sprucing and around the property. Water pitcher is environmentally friendly but a bit of a work for guests to walk to refill station without bothering room service every time you need a refill. Across all staff, they are ALL amazing."

"Jojo was great. He was our shuttle guy Rooms were fair Good location to airport Breakfast was good"

"The service was top notch and such a beautiful facility next to everything."