Hotel Best Western di Sub Bandar Utara

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"I made a mistake booking the online reservation. I was a little upset but the guy at the front desk was patient as I worked through the problem and rebooked the hotel room. I Thank the front desk for being Calm and Patient as I worked through the situation."

"Manager MrJordyn - His customer care is so soooo great."

"Clean room and comfortable bed. Breakfast was really good. "

"The staff were super duper awesome. Everything was so clean and everyone was so accommodating. Cheap and tidy. Would definitely recommend "

"Smooth experience "

"Everything was fabulous, I loved the service, a 100% to the person who works at breakfast, very kind "