Hotel Best Western di Chicago

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"It was amazing like always "

"Clean. "

"I loved everything about the property great customer service very clean and quiet "

"It was okay. "

"staff are fantastic helpful the place is quite close to the shopping areas the food was good "

"I love the enthusiasm of the staff"

"Very nice staff and clean room. "