Hotel Best Western di Chicago

"Tout était parfait"

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"The hotel was spotless. The housekeeping staff really takes pride in their work and it shows! The breakfast was very nice! Not just a paper wrapped muffin and oatmeal in a package but freshly made eggs, sausage, and waffles. Everyone was friendly and helpful. We would definitely stay here again."

"Was close to family, and has been used by other family members. Clean room, helpful staff, good breakfast, free parking and a close spot."