Hotel Mesra Haiwan Kesayangan di Pulau Normandy

"The staff never cleaned our room during our entire stay. I asked for compensation and they refused "

"The hotel is nothing like what you see on the pictures. The elevator floors were broken, Cleaning staff ONLY come once every 3 days. The rooms were not perfectly clean. Water clogging at the bath. Small rooms, broken digital clocks. Old TVs connected to cable that did not work. Pictures can be shared upon request. I didn't experience the outdoor pool. When asked for to extend for a day, I was told to book it online via 3rd party - as it was cheaper. The way it was explained seemed like they did...

"Nice"

"Todo muy bien"

"Excellent stay"

"Clean room. Staff excellent. Breakfast great. Near airport so shuttle to and from airport was terrific "

"Only one washer was available the other one was broken so there was one customer there that did three or four loads at one time so it was hard to get on. Other than that, all all the hotel is nice nice view, clean room, rooms, friendly staff."

"Everything was great "