Niagara Wine Region Hotels with Hot Tubs

"Well organized , safe and clean"

"The hotel is conveniently located near the casino. However, the check-in experience was subpar. We booked a suite, but were given a studio room. Upon entering, we discovered there was no desk and sofa, unlike the description on the booking. We went to the lobby to change rooms, but were given another one. When we got to the room, our key card wouldn't open the door. We ended up changing rooms three times before finally completing the check-in process, which took 40 minutes. The next day, we waited almost half an hour for the plane to take us to the lobby to check out. We were very dissatisfied with our stay and hope the hotel can make improvements."

"Very attentive and friendly service. Rooms were elegant and had all the amenities we could want, including the "out-of-the-ordinary" (need a pet? you could borrow a pet fish for your stay). Great location, classy building, reasonable price, would recommend."

"The staff is very rude we asked for plates and they said they do not have plates in the hotel after charging 200 a night. They send plastic fork spoons and glasses."

"I was a little disappointed with the thermal pools, kinda small"

"Awesome location right smack in the centre. Falls about a 5 min walk. Ships tourist attractions everywhere. We got a penthouse on the top (upgrade)with awesome views of both falls. Highly recommended.."

"Great location, can access to OLA Stage in minutes. Walk down to the Falls easily and in short distance. Very friendly staff and room is huge and clean."

"Check took more then an hour"

"I did not partake in the amenities/ The room was nice and couldn't find any water to drink."